Amaya Cantu
Houston,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Server
Gringos Tex Mex
12348 Gulf Fwy
06.2025 - Current
- Delivered exceptional customer service, ensuring guest love experience and service to repeat business.
- Managed multiple tables simultaneously, helping out team members, while accommodating to my tabels.
- Trained new team members on menu items, service standards, and policy to ensure trainee is set up for success.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
Sales Associate
Joayo the Hello Kitty Store
9828 Blackhawk Blvd
06.2025 - 11.2025
- Processed transactions using a pos system while maintaining correct cash handling.
- Organized and promoted merchandise to appeal to the eye to attract customer attention.
- Maintained a clean and detailed environment to business procedures.
- Assessed customers with needs and utilized selling techniques to sell product.
- Promoted merchandise online using a business social media account by making videos shows, and explaining products.
Front Window Cashier
KFC
11791 S Sam Houston Pkwy
02.2024 - 06.2025
- Processed over 100 plus customer transactions efficiently using POS systems.
- Assisted customers with inquiries and resolved issues promptly to enhance service experience.
- Maintained accurate cash drawer balances through diligent record-keeping practices.
- Collaborated with team members to processes checkout and reduce wait times.
Cashier Team Lead
KFC Restaurant
802 W Southmore Ave
03.2023 - 01.2024
- Upsold additional products and services to customers. Increasing revenue
- Monitored self-checkout systems and provided help in resolving complex problems.
- Help Customers complete purchases locate items and join rewards programs.
- Improved transactions speed 100 percent without sacrificing accuracy by staying up to date on products.
- Build rapport with customers.
Education
High School Diploma -
Dobie High School
10220 Blackhawk Blvd01-2024
Skills
- Work ethic and Integrity
- Cash handling and management
- POS system operations
- Cleanliness
- Dependability
- Quick learner
- Memory retention
- Sales expertise
Timeline
Server
Gringos Tex Mex
06.2025 - Current
Sales Associate
Joayo the Hello Kitty Store
06.2025 - 11.2025
Front Window Cashier
KFC
02.2024 - 06.2025
Cashier Team Lead
KFC Restaurant
03.2023 - 01.2024
High School Diploma -
Dobie High School