Amaya Carmignani

Napa Valley Burger Company

08.2021 - Current

Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Maintained speed of service for food orders while minimizing errors and complaints.
Collaborated well with other food runners to deliver orders accurately.
Delivered correct food items to tables according to order documentation.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Restocked food supplies in kitchen and organized storage areas.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Kept detailed knowledge of and followed all food safety guidelines.
Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Trained and mentored newly hired employees to explain process flow and safety procedures.
Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Assisted with bussing tables and cleaning up spills.
Monitored dining room and bar areas for signs of overcrowding.

Summary