Amaya Cortes
Chico,USA
Summary
Committed community health worker with experience in providing support and services to diverse populations. Skilled in conducting health education sessions, facilitating access to healthcare services, and advocating for individual and community needs.
Overview
3
3
years of professional experience
Work History
Community Health Worker
Northern Valley Indian Health
Chico, California
05.2024 - Current
- Offered emotional support during difficult times or stressful situations.
- Monitored client progress towards health goals and objectives.
- Provided assistance with completing forms related to public programs.
- Assisting patients in identifying service needs and appropriate resources.
- Assisted with patient referrals to appropriate community resources.
- Provided case management services including crisis intervention, advocacy, and support for individuals experiencing homelessness or poverty.
Medical Receptionist
Northern Valley Indian Health
Chico, CA
06.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies
- Managed multi-line phone system and pleasantly greeted patients
School Health Aide
Corning Union Elementary School District
Corning, CA
08.2022 - 06.2023
- Supported the school nurse in providing medical attention to injured or ill students
- Administered daily medications
- Managed inventory of medical supplies and equipment within the school's health office, ordering new stock as needed while maintaining budgetary constraints
- Ensured timely communication with parents regarding their child's medical needs or changes in their condition while under school care
- Participated in ongoing professional development opportunities related to school health services, staying current on best practices in the field
Paraprofessional
Corning Union Elementary School District
Corning, CA
08.2021 - 06.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times
- Assisted teacher in supervising and monitoring on field trips
Education
Bachelor of Science - Nutrition Sciences
Chico State University
Chico05.2022
Skills
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- HIPAA Compliance
- Payment Collection
- Electronic Medical Records
- Documentation
- Customer Service
- CPR Certified
- Quality Patient Care
- Motivational interviewing
- Mental Health First Aid
- Community-based resources
- Health promotion
Timeline
Community Health Worker
Northern Valley Indian Health
05.2024 - Current
Medical Receptionist
Northern Valley Indian Health
06.2023 - Current
School Health Aide
Corning Union Elementary School District
08.2022 - 06.2023
Paraprofessional
Corning Union Elementary School District
08.2021 - 06.2022
Bachelor of Science - Nutrition Sciences
Chico State University