Summary
Overview
Work History
Education
Skills
Timeline
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Amaya Davis

Smyrna,GA

Summary

Dynamic professional with a proven track record at Pugmire Lincoln of Marietta, enhancing customer experience and streamlining service coordination. Skilled in Tableau, SQL, and adept at leveraging CRM software to analyze business insights. Excelled in roles requiring meticulous attention to detail and robust problem-solving abilities, significantly improving operational efficiency.

Overview

7
7
years of professional experience

Work History

Mobile Service Coordinator/ Service Advisor

Pugmire Lincoln of Marietta
Marietta, GA
06.2023 - Current
  • Market mobile service to nearby fleet contractors.
  • Coordinate the schedule with technicians and the service manager.
  • Price out Services/ Repairs for customers
  • Developed strategies for improving customer experience with the organization's services.
  • Reviewed invoices for accuracy prior to submission for payment processing.
  • Monitored email and phone communication to provide prompt responses and solutions.
  • Analyzed large datasets to identify trends, patterns, and correlations for business insights using Tableau and SQL.

PCA/ CNA

Amenity Nursing
Atlanta, GA
03.2021 - Current
  • Provided Vital Support to both patients and nurses
  • Assisted Patients with their ADL's in the privacy of their home
  • Transported patients when needed
  • Measured and reported vital signs

Human Services Intern

Lexington ARC
Albany, NY
03.2020 - 08.2022
  • Aided clients with their ADL's
  • Planned events and activities for the facility
  • Assisted staff with their work loads

Marketing Intern

Albany Institute of History and Art Museum
Albany, NY
12.2017 - 08.2022
  • Captured/ Recorded content
  • Edited filmed videos/ content
  • Researched and analyzed data
  • Assitant for Marketing manager

Education

Bachelor of Arts - Computer And Information Systems

Georgia State University
Atlanta
01.2026

High School Diploma -

Notre Dame-Bishop Gibbons
01.2022

Skills

  • Microsoft Office
  • Excel
  • Power Point
  • Adobe
  • Edpics Software
  • CRM softwares
  • HTML Applications
  • Tableau and SQL

Timeline

Mobile Service Coordinator/ Service Advisor

Pugmire Lincoln of Marietta
06.2023 - Current

PCA/ CNA

Amenity Nursing
03.2021 - Current

Human Services Intern

Lexington ARC
03.2020 - 08.2022

Marketing Intern

Albany Institute of History and Art Museum
12.2017 - 08.2022

Bachelor of Arts - Computer And Information Systems

Georgia State University

High School Diploma -

Notre Dame-Bishop Gibbons

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Amaya Davis