Amaya Dawkins
Elgin,SC
Summary
Dynamic professional with a proven track record at Taco Bell, excelling in customer service and employee training. Adept at cash register operations and conflict resolution, I foster positive team collaboration and maintain high standards of cleanliness. Known for my adaptability and strong communication skills, I create welcoming environments for both customers and children. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
In-Home Babysitter
Family Members and Freinds
Columbia, SC
06.2018 - Current
- Supervised children during playtime and educational activities.
- Prepared nutritious meals and snacks according to dietary needs.
- Assisted with homework and facilitated learning through interactive games.
- Managed bedtime routines, including reading stories and settling children down.
- Implemented safety measures within the home environment including locking doors and windows when necessary.
- Performed light housekeeping tasks related to child care such as cleaning up after meals or tidying up toys.
- Prepared meals for the kids according to parents' instructions.
- Changed diapers and dressed children when needed.
- Helped children with bathing and brushing teeth before bedtime.
- Communicated regularly with parents about their child's day via phone calls, text messages, emails or written notes.
- Maintained a clean and healthy environment in the home while caring for the children.
- Kept children safe and secure at all times.
- Responsibly watched children while parents were out.
Service Champion
Taco Bell
Elgin, SC
01.2025 - 02.2026
- Provided exceptional customer service in fast-paced dining environment.
- Trained new team members on operational procedures and customer interactions.
- Managed cash register operations and handled financial transactions accurately.
- Collaborated with team to maintain cleanliness and organization in work areas.
- Resolved customer complaints professionally to enhance dining experience.
- Collaborated effectively with other team members to create a positive work environment.
- Operated cash register accurately and efficiently while maintaining proper cash control procedures.
- Maintained cleanliness of store floors by vacuuming, dusting, mopping, sweeping, and disposing of trash.
- Resolved customer complaints promptly and professionally while taking appropriate corrective action when necessary.
- Performed daily opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer at end of shift.
- Provided every customer with friendly service, answered menu questions and submitted orders.
- Answered customer questions about merchandise selection, availability, pricing, returns and exchanges policies.
- Greeted customers upon entering the store and provided assistance when needed.
- Organized and stocked shelves with merchandise to ensure an attractive shopping environment.
- Managed cash register and processed transactions quickly and accurately.
Education
High School Diploma -
Spring Valley High School
Columbia, SC05-2025
Skills
- Customer service
- Employee training
- Cash register operation
- Time management
- Team collaboration
- Conflict resolution
- Child supervision
- Meal preparation
- Using POS systems
- Communication skills
- Reading and storytelling
- Child safety expertise
- Adaptable to change
- Light housekeeping duties
- Patience and tact
- Homework assistance
- Infant care experience
- Diaper changing proficiency
- Positive attitude and energy
- Trustworthiness and honesty
- Professionalism and etiquette
- Potty training assistance
- Respect for family values
- Positive reinforcement
- Playtime supervision
- Emotional intelligence
- Child monitoring
Timeline
Service Champion
Taco Bell
01.2025 - 02.2026
In-Home Babysitter
Family Members and Freinds
06.2018 - Current
High School Diploma -
Spring Valley High School