A'Maya Denning
Lansing,MI
Summary
Driven professional with a proven track record in customer satisfaction and workplace effectiveness. Skilled in problem-solving and policy following, excelling in fast-paced environments. Achieved notable customer engagement, adeptly managing interactions and enhancing community ties. Balances responsive adaptability with steadfast composure, ensuring high-quality service delivery.
Overview
3
3
years of professional experience
Work History
Sales Associate
Pandora
Lansing, MI
05.2024 - Current
- Welcome customers warmly, and assist with product selection.
- Make the environment comfortable, making sure they feel welcome.
- Provide guidance on jewelry customization and gift packaging.
- Promote care plans and rewards programs.
- Flexibility in covering and switching shifts as needed.
Employee
Western Michigan University Valley Dining Center Services
Kalamazoo, MI
01.2023 - 04.2024
- Served, prepared, and packaged food while maintaining quality standards.
- Created a welcoming atmosphere through friendly customer interactions.
- Made the environment welcoming by making sure it was clean and organized.
- Adapted quickly to different shifts and responsibilities.
Sales Associate
Dollar General
Holt, MI
07.2023 - 08.2023
- Worked at the register, bagging, helping customers find items.
- Maintained a clean, organized, and welcoming store environment.
- Handled customer concerns regarding pricing and returns with professionalism.
- Managed a fast-paced workload, serving an average of 75 customers per shift.
Cashier
Zaytoon Mediterranean
Holt, MI
04.2022 - 08.2022
- Managed customer orders via phone and in-person transactions.
- Provided detailed menu information and assisted with inquiries.
- Maintained professionalism in a fast-paced environment.
- Ensured excellent customer service, interacting with an average of 50 customers per shift.
Education
Social Work
Michigan State University
05-2026
Japanese Language Immersion - Japanese study abroad
Ritsumeikan University
08.2024
2 year attendance - Pre-Social Work, Japanese
Western Michigan University
04.2024
High School Diploma -
Holt High School
06.2022
Skills
- Responsive to New Challenges
- Steady Composure
- Customer Satisfaction
- Workplace Effectiveness
- Collaboration
- Executing Detailed Directions
- Commitment to Social Work
- Community Engagement
- Problem-solving skills
- Policy and procedure adherence
Additional Information
Strong adaptability to different work environments and responsibilities., Enthusiastic about social work and community engagement.
References
Christina Simonson-Lederer, Pandora Jewelry, Chrsim@pandorastores.net, (810) 333-2166
Activities Volunteering
Kalamazoo Gospel Missions, 03/01/23, 04/30/23, Provided support to individuals in need through various initiatives.
Timeline
Sales Associate
Pandora
05.2024 - Current
Sales Associate
Dollar General
07.2023 - 08.2023
Employee
Western Michigan University Valley Dining Center Services
01.2023 - 04.2024
Cashier
Zaytoon Mediterranean
04.2022 - 08.2022
Social Work
Michigan State University
Japanese Language Immersion - Japanese study abroad
Ritsumeikan University
2 year attendance - Pre-Social Work, Japanese
Western Michigan University
High School Diploma -
Holt High School
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