Amaya Francisco
Tampa
Summary
Dynamic professional with a strong work ethic and proven leadership capabilities, honed as a Security team member at ZooTampa. Skilled in conflict resolution and risk management, I excel in creating safe environments and enhancing guest experiences. Adaptable and collaborative, I thrive in fast-paced settings while delivering exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security team member
ZooTampa
Tampa
11.2025 - Current
- Security team member at ZooTampa tasked with helping to maintain the safety of the park.
- Through this job I have learned valuable communication and conflict resolution skills.
Summer Camp Counselor
YMCA
Indiantown
03.2025 - 08.2025
- Formerly employed as a Summer Camp Counselor at the YMCA in Indiantown, where I gained valuable experience in childcare, supervision, and youth engagement.
Employee
Epic Theaters
Stuart
12.2024 - 03.2025
- Previously employed at Epic Movie Theaters, where I have gained valuable experience in customer service, honing skills in communication, problem-solving, and adaptability.
Service Member
United States Army
Tampa
08.2023 - 07.2024
- Former Service Member medically separated from the United States Army.
Pizza Delivery Driver
Papa Johns
Tampa
11.2022 - 03.2023
- Pizza Delivery Driver with a focus on exceptional customer service, efficient navigation, and timely deliveries, showcasing strong time management and communication skills.
Park Area Quality Ambassador
Busch Gardens Tampa Bay
Tampa
08.2022 - 10.2022
- Park Area Quality Ambassador at Busch Gardens, ensuring a pristine environment through attentive cleaning and offering friendly, helpful directions to enhance guest experience.
Education
Bachelor of Arts - English
University of South Florida
Tampa, FL05-2027
High School Diploma -
South Fork High School
Stuart, FL05.2021
Skills
- Strong work ethic
- Conflict resolution
- Youth engagement
- Problem solving
- Leadership capabilities
- Collaboration
- Adaptability
- Risk/Crisis Management
Certification
- Certified Veterinarian Assistant
- Certificate of completion Army Basic Combat Training
- Certificate of completion, Soldiers Against Sexual Harassment program
Volunteer Experience
120, Organized food drive for the Bahamas after Hurricane Dorian, Beach Cleanups at Hobe Sound Beach, Florida, Humane Society of the Treasure Coast dog walker
Awards
- Marksman badge for qualifying with the backup iron sights on the M4A1
- Basic Training Completion Certificate
- Thomas Sanders Scholarship in Creative Writing
Timeline
Security team member
ZooTampa
11.2025 - Current
Summer Camp Counselor
YMCA
03.2025 - 08.2025
Employee
Epic Theaters
12.2024 - 03.2025
Service Member
United States Army
08.2023 - 07.2024
Pizza Delivery Driver
Papa Johns
11.2022 - 03.2023
Park Area Quality Ambassador
Busch Gardens Tampa Bay
08.2022 - 10.2022
Bachelor of Arts - English
University of South Florida
High School Diploma -
South Fork High School