Amaya Hill
Youngstown
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Apple Granny, excelling in client support and strong multitasking. Proven ability to enhance guest experiences while maintaining cleanliness and hygiene standards. Recognized for optimizing table turnover and fostering a positive team atmosphere during peak service hours.
Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Apple Granny
07.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Provided menu information and answered guest inquiries effectively.
- Collaborated with waitstaff to coordinate efficient service during peak hours.
- Monitored dining area for cleanliness and addressed any issues immediately.
- Assisted in training new hosts on operational procedures and customer service standards.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Counter Person
Youngstown Marketside
08.2024 - 08.2025
- Managed daily customer transactions efficiently, ensuring accuracy in cash handling and point-of-sale operations.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance client satisfaction.
- Collaborated with team to maintain inventory levels, performing regular stock checks and reordering supplies as needed.
Sales Associate
Unlimited 716
04.2023 - 05.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately and efficiently, ensuring customer satisfaction during checkout.
- Maintained visual merchandising standards to optimize product presentation and store aesthetics.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
SUNY At Buffalo
Buffalo, NY05-2029
Skills
- Client support
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Safe food handling
Timeline
Restaurant Hostess
Apple Granny
07.2025 - Current
Counter Person
Youngstown Marketside
08.2024 - 08.2025
Sales Associate
Unlimited 716
04.2023 - 05.2025
High School Diploma -
SUNY At Buffalo
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