Amaya Jackson
Muskogee,OK
Summary
Dynamic leader and effective communicator with proven experience in team training and crew coordination honed at Hamlins El Toro. Excelled in operating system management and backup management, significantly enhancing service quality and customer loyalty. Demonstrated ability to exceed sales targets through exceptional team leadership and customer service skills.
Overview
8
8
years of professional experience
Work History
Waitress/manager
Hamlins El Toro
06.2016 - 11.2024
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Education
Muskogee Highschool
Muskogee, OK05.2019
Skills
- Operating system management
- Team Training
- Backup management
- Crew coordination
Timeline
Waitress/manager
Hamlins El Toro
06.2016 - 11.2024
Muskogee Highschool
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