Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

amaya james

Port St. Lucie,FL

Summary

Dynamic hospitality professional with a proven track record at Ruby Tuesday, excelling in high-pressure environments. Recognized for delivering exceptional client service and effectively managing POS systems. Strong multitasking abilities and guest engagement skills contribute to a consistently positive dining experience. Committed to maintaining high standards of service and team efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server/Host

Ruby Tuesday
06.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Team Member

Panera Bread
11.2024 - 02.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.

Team Member

Burger King
05.2021 - 01.2022
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

Currently Attending - Crime Scene Technology

Indian River State College
Ft. Pierce, FL
04-2026

High School Diploma -

Fort Pierce Central High School
Ft. Pierce, FL
05-2024

Skills

  • Consistent work performance
  • High-quality client service
  • Cash handling
  • Guest engagement
  • Hospitality management skills
  • POS system management

Certification

ServSafe- 2024

Food Handler- 2023

Adobe Certified Professional- 2023

Microsoft Office Specialist- 2021


Timeline

Team Member

Panera Bread
11.2024 - 02.2025

Server/Host

Ruby Tuesday
06.2022 - Current

Team Member

Burger King
05.2021 - 01.2022

Currently Attending - Crime Scene Technology

Indian River State College

High School Diploma -

Fort Pierce Central High School
amaya james