Amaya Pointer
St. Louis,MO
Summary
Recent graduate with foundational knowledge in sales and customer service, hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
2
2
years of professional experience
Work History
Team Member
Culver's Restaurant
04.2025 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Associate
Kohl's
05.2024 - 12.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Innovation High School At Cool Valley
St Louis, MO05-2025
Skills
- Complaint resolution
- Cleaning
- Attention to detail
- Area and facility cleaning
- Flexible schedule
- Workflow optimization
- Sales support
- Verbal and written communication
- Guest experiences
- Cross-training
- Store maintenance
- Time management
Timeline
Team Member
Culver's Restaurant
04.2025 - Current
Sales Associate
Kohl's
05.2024 - 12.2024
High School Diploma -
Innovation High School At Cool Valley