Amaya Wallace
Miami,FL
Overview
3
3
years of professional experience
Work History
Waitress
Derrys Family
08.2023 - 08.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cashier/cook
Pretty Healthy
Miami Gardens, FL
04.2021 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Increased sales significantly by upselling higher-end products to customers.
Cashier/ Cook
Wendys Fast Food
Hollywood
11.2021 - 08.2022
- Increased sales significantly by upselling higher-end products to customers.
- Proved successful working within tight deadlines and a fast-paced environment
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
No Degree - Health Sciences
Broward College
Hollywood High School Diploma -
Miramar High School
Miramar Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Cash handling
- Decision-making
- Handling complaints
- Performance improvement
- Sales techniques
- Upselling
Timeline
Waitress
Derrys Family
08.2023 - 08.2024
Cashier/ Cook
Wendys Fast Food
11.2021 - 08.2022
Cashier/cook
Pretty Healthy
04.2021 - 08.2023
No Degree - Health Sciences
Broward College
High School Diploma -
Miramar High School