Amayah Bowens
Houston
Summary
Motivated Business Marketing student with experience in customer service, sales, and childcare. Demonstrates strong communication and leadership skills in fast-paced environments. Recognized for adaptability and reliability, with a commitment to organization and efficient task completion. Team-oriented, quick to learn, and focused on delivering positive experiences for customers and clients.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Babysitter
Care.com Inc
Houston
06.2023 - Current
- Supervised children during playtime and educational activities to ensure safety and engagement.
- Supervised children in a safe environment while parents were away.
- Assisted with meals, snacks, and bedtime routines for the children.
- Prepared healthy meals and snacks daily to promote nutrition and well-being.
- Organized and facilitated engaging activities to promote learning.
- Assisted with homework and provided tutoring in various subjects to enhance learning outcomes.
- Communicated effectively with parents about children's needs and behaviors.
Security Officer
Allied Universal Security Services
Houston
08.2025 - 04.2026
- Conducted regular patrols, deterring unauthorized activity and maintaining order.
- Monitored premises, enhancing safety and security for clients and staff.
- Responded swiftly to alarms and emergency situations following established protocols.
- Enforced company policies and regulations to ensure a safe environment for all.
- Delivered excellent customer service during interactions with clients and visitors.
Baker
Nothing Bundt Cakes
Houston
05.2025 - 12.2025
- Decorated cakes with various techniques, achieving customer satisfaction with tailored designs.
- Baked diverse cakes, maintaining consistent flavor and texture to meet customer expectations.
- Managed inventory of baking supplies, ensuring freshness and availability to support uninterrupted operations.
Customer Service Representative
True Rest Float Spa
Houston
08.2024 - 07.2025
- Resolved customer concerns promptly to maintain high satisfaction levels and foster loyalty.
- Guided clients through float therapy inquiries and service offerings to enhance understanding and satisfaction.
- Coordinated appointment scheduling using spa management software to optimize client flow.
- Processed payments and managed transactions accurately at checkout.
- Maintained a clean and welcoming reception area for guests.
Camp Counselor
Gathering kids
Houston
05.2021 - 07.2025
- Planned and led recreational programs promoting teamwork and creativity.
- Supervised daily activities to ensure safety and engagement of campers.
- Engaged children in arts and crafts, singing, sports, games, and field trips, ensuring a safe and enjoyable environment.
- Coordinated and led group activities, fostering collaboration among campers and enhancing teamwork skills.
- Established and built relationships with campers to ease fears in a new environment.
- Guided campers to build confidence and self-esteem through consistent support and positive reinforcement.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Communicated effectively with parents regarding camper progress and concerns.
Cashier
Kroger
Houston
02.2023 - 04.2024
- Processed customer transactions at checkout counter, ensuring quick and accurate service.
- Handled cash, credit, and digital payments, contributing to smooth transaction flow.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout area, enhancing customer experience.
Education
BBA -
Texas Southern University
Houston, TX 08.2025 - 05.2026
Shadow Creek High School
Pearland, TXSkills
- Child supervision
- Early childhood development
- Managing routines
- Flexible scheduling
- Effective communication
- Verbal communication
- Customer service
- Superior customer service
- Team building
- Attention to detail
- Time management
- Project management
- Call handling
- Transaction handling
- Retail sales
- Baking
- Cake personalization
- Microsoft Office
Certification
- CPR & First Aid Certified
- Food Handler Certification
- Customer Service Training
- Microsoft Office Certification
Timeline
Security Officer
Allied Universal Security Services
08.2025 - 04.2026
BBA -
Texas Southern University
08.2025 - 05.2026
Baker
Nothing Bundt Cakes
05.2025 - 12.2025
Customer Service Representative
True Rest Float Spa
08.2024 - 07.2025
Babysitter
Care.com Inc
06.2023 - Current
Cashier
Kroger
02.2023 - 04.2024
Camp Counselor
Gathering kids
05.2021 - 07.2025
Shadow Creek High School