Amayah Hoffman
Houston,TX
Summary
Skilled and compassionate Patient Care Technician with a proven track record at Memorial Hermann, Med Surge Unit of 45 beds where I excel in vital signs monitoring and great teamwork. Demonstrated success in enhancing patient satisfaction and streamlining healthcare processes through effective collaboration and skilled intervention. Certified in CPR and adept in infection prevention, my approach significantly improves patient care outcomes.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
Memorial Hermann
05.2021 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Hair Designer
Blowdry Bar
02.2014 - 04.2018
- Streamlined appointment scheduling process by managing bookings efficiently and ensuring minimal waiting time for clients.
- Collaborated with salon management to create seasonal style guides showcasing the latest trends and techniques, keeping the team up-to-date with current industry standards.
- Implemented effective sanitation procedures throughout the workspace to ensure compliance with local health department regulations.
- Achieved high levels of customer satisfaction by attentively listening to client needs and expertly executing desired hair designs.
- Provided comprehensive training to junior stylists on cutting, coloring, and styling techniques, enhancing overall team performance.
- Promoted a positive work environment by maintaining open communication among team members while addressing conflicts professionally.
Caregiver
Optimum Personal Care
01.2014 - 03.2018
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Education
Associate of Science - Social & Behavioral Sciences
Houston Community Collage
Houston, TX05.2020
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Catheter Care
- Infection prevention
- Time Management
- CPR Certification
- HIPAA Compliance
- Wound Dressing
- Teamwork and Collaboration
- Problem-Solving
Timeline
Patient Care Technician
Memorial Hermann
05.2021 - Current
Hair Designer
Blowdry Bar
02.2014 - 04.2018
Caregiver
Optimum Personal Care
01.2014 - 03.2018
Associate of Science - Social & Behavioral Sciences
Houston Community Collage