Amayah Lauer
Rockport,WV
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Salon Owner and Lead Cosmetologist
Studio 21
Vienna, WV
10.2021 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw daily salon operations and performed general salon tasks.
- Maintained daily, monthly and quarterly records of costs and revenue.
- Increased customer engagement through social media.
- Answered phone calls and emails to schedule client appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Boutique Manager
Peyton And Peppy Boutique
Vienna, WV
07.2017 - 12.2019
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
- Arranged special marketing initiatives and in-store promotions to successfully bring i revenue.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Increased customer engagement through social media.
Education
High School Diploma -
Parkersburg High School
Parkersburg, WV 08.2014 - 06.2018
No Degree - Business Administration And Management
Ohio Valley University
Vienna, WVTrade School Certificate - Cosmetology
Artisan School of Cosmetology
Vienna, WV 06.2020 - 09.2021
Skills
Business growth and retention
undefinedTimeline
Salon Owner and Lead Cosmetologist
Studio 21
10.2021 - Current
Trade School Certificate - Cosmetology
Artisan School of Cosmetology
06.2020 - 09.2021
Boutique Manager
Peyton And Peppy Boutique
07.2017 - 12.2019
High School Diploma -
Parkersburg High School
08.2014 - 06.2018
No Degree - Business Administration And Management
Ohio Valley University
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