AMAYLAH REED-PATRICK
Philadelphia,PA
Summary
Experienced Care Coordinator and Behavioral Health Professional with over 4 years in client and family support. Specializes in needs assessment, service coordination, and individualized care plan implementation. Maintains accurate electronic documentation while effectively navigating fast-paced environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Director
Big Steps With Little Feet
Philadelphia, PA
01.2025 - Current
- Directed daily childcare operations, balancing staffing, family needs, program requirements, and time-sensitive priorities in fast-paced environment.
- Supervised and supported staff, communicated expectations, adjusted coverage, and collaborated with team members to ensure consistent, high-quality care.
- Build trusting relationships with diverse children and families; monitor health, developmental, and behavioral needs; and coordinate appropriate follow-up.
- Maintained accurate electronic attendance, incident, health, and program records, ensuring compliance with childcare policies and regulations.
Direct Support Staff Lead
Devereux Advanced Behavioral Health
Philadelphia, PA
01.2025 - Current
- Led direct support staff during assigned shifts, prioritized immediate needs, and ensured continuity of care in fast-paced behavioral health setting.
- Supported children and adolescents with behavioral health, developmental, and mental health needs through respectful, person-centered communication, fostering trust and engagement.
- Observe changes in functioning, identify safety concerns and barriers, and implement individualized plans that reinforce coping and self-management skills.
- Completed timely electronic notes and incident reports, responded to crises, and adapted priorities to effectively collaborate with care team.
Client Services Coordinator
Merakey
Philadelphia, PA
01.2023 - 01.2025
- Coordinated appointments and support services from case managers and clinical referrals, prioritizing time-sensitive client needs and access to care.
- Conducted follow-up outreach with clients, families, providers, and community agencies to address scheduling and service barriers.
- Tracked authorizations, referrals, and follow-up appointments to ensure continuity of care and effectively address outstanding client needs.
- Assessed client needs and connected them with appropriate resources while maintaining accurate HIPAA-compliant electronic records for multiple cases.
Home Health Aide
BeneLovant Home Healthcare
Philadelphia, PA
01.2022 - 01.2023
- Executed individualized care plans through assistance with daily living, mobility, meal preparation, medication reminders, and companionship to enhance client well-being.
- Monitored client conditions and identified changes in needs, promptly reporting concerns to supervisors, ensuring timely adjustments to care plans.
- Fostered independence by providing education and person-centered support, documenting services effectively, and building trust with diverse clients and families.
Education
High School Diploma -
William Penn High School
Philadelphia, PASkills
- Member advocacy
Care and service coordination
In-home needs assessments
Person-centered care planning
Resource navigation
Family and caregiver support
Appointment and transportation coordination
Behavioral and child development support
Activities of daily living (ADLs) and instrumental activities of daily living (IADLs)
Childcare program management
Staff scheduling
Crisis response and incident reporting
HIPAA-compliant documentation
Interdisciplinary teamwork
Microsoft Word, Excel, Outlook, Teams, and electronic medical record (EMR) systems
skills
- SkillsMember advocacy• Care and service coordination• In-home needs assessments• Person-centered care planning• Resource navigation• Family and caregiver support• Appointment and transportation coordination• Behavioral and child development support• Activities of daily living (ADLs) and instrumental activities of daily living (IADLs)• Childcare program management• Staff scheduling• Crisis response and incident reporting• HIPAA-compliant documentation• Interdisciplinary teamwork• Microsoft Word, Excel, Outlook, Teams, and electronic medical record (EMR) systems
Certification
CPR Certified | First Aid Certified
Timeline
Director
Big Steps With Little Feet
01.2025 - Current
Direct Support Staff Lead
Devereux Advanced Behavioral Health
01.2025 - Current
Client Services Coordinator
Merakey
01.2023 - 01.2025
Home Health Aide
BeneLovant Home Healthcare
01.2022 - 01.2023
High School Diploma -
William Penn High School