Amayrany Romero
Ocoee,FL
Summary
Dynamic and results-oriented, in reception desk management and customer relationship building.
Overview
2
2
years of professional experience
Work History
Receptionist
Facial Mania Med Spa
04.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Barista
Mecatos
Ocoee, FL
01.2023 - 01.2025
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Ocoee High School
Ocoee, FL05.2024
Skills
- Multitasking and time management
- Customer/Client relationship
- Reception desk management
- communication and interpersonal skills
Timeline
Receptionist
Facial Mania Med Spa
04.2025 - Current
Barista
Mecatos
01.2023 - 01.2025
High School Diploma -
Ocoee High School