Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amaziah Bell

Charlotte,NC

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

4
4
years of professional experience

Work History

Airport Representative

Paradise Entertainment
Charlotte, NC
03.2024 - 09.2024
  • Greeted customers and provided them with assistance during check-in process.
  • Managed customer complaints regarding flight delays, cancellations, and other issues.
  • Assisted customers in locating their luggage within the airport terminal.

Amazon FBA Seller

Amazon
Charlotte, NC
02.2024 - 07.2024
  • Conducted market research to identify new products and trends in the Amazon Marketplace.
  • Created product listings, optimized titles, descriptions, bullet points and images for maximum visibility on search engine results.
  • Developed pricing strategies to ensure competitive positioning within the marketplace.
  • Managed inventory levels across multiple channels including Amazon FBA, eBay, Walmart.com.
  • Implemented promotional activities such as coupons and discounts to increase sales volume.

Customer Service Representative

Convergys
Charlotte , NC
03.2022 - 12.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Security Officer

security
Charlotte, NC
06.2020 - 07.2022
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Assisted with crowd control during large events held at the facility.

Customer Service Representative

Call Center Services Inc.
Charlotte, NC
08.2021 - 03.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Prevented key account losses by researching discrepancies and correcting problems.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Excelled in exceeding daily credit card application goals.

Education

High School Diploma -

David W. Butler High School
Matthews, North Carolina
01-2019

Skills

  • Professional Appearance
  • Passenger Assistance
  • Strong interpersonal skills
  • Security awareness
  • Language proficiency
  • Sales and Upselling
  • Problem-Solving
  • Reservation Confirmation
  • Adaptable under pressure
  • Flexible Work Schedule
  • Effective problem solving
  • Computer Literacy
  • Teamwork and Collaboration
  • Multitasking
  • Customer reservations
  • Goal Setting

Timeline

Airport Representative

Paradise Entertainment
03.2024 - 09.2024

Amazon FBA Seller

Amazon
02.2024 - 07.2024

Customer Service Representative

Convergys
03.2022 - 12.2023

Customer Service Representative

Call Center Services Inc.
08.2021 - 03.2022

Security Officer

security
06.2020 - 07.2022

High School Diploma -

David W. Butler High School
Amaziah Bell