Ambar Guerra
Honolulu,HI
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Licensed Beauty Advisor
Sephora USA
Honolulu, HI
10.2022 - Current
- Assisted customers with skincare and makeup product selections.
- Educated clients on product application techniques and benefits.
- Maintained knowledge of current beauty trends and product launches.
- Performed paid makeup application services within certain time slots offered
- Performed facial waxing services (Brow, lip and chin)
- Provided exceptional customer service to enhance client experience.
- Managed inventory levels and restocked shelves as needed.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Concierge Agent
Wyndham
Kapaa, Hawaii
08.2019 - 03.2020
- Welcomed guests and provided information about hotel amenities and services.
- Coordinated transportation arrangements for guests to local attractions and events.
- Assisted guests with reservations for dining, spa, and recreational activities.
- Recommended local attractions, restaurants, and entertainment options to enhance guest experience.
Education
License - Cosmetology
Paul Mitchell The School
08.2021 - 10.2022
Kapaa High School
Kapaa, HawaiiSkills
- Skincare consultation
- Makeup application
- Product knowledge
- Facial waxing
- Time management
- Problem solving
- Paperwork management
- Merchandise restocking
- Flexibility and adaptability
- Cross-selling techniques
- Appointment scheduling
- Facials and chemical treatments
- Display arrangements
- Verbal and written communication
- Upselling strategies
- Hygiene standards
- Customer engagement
- Multitasking and organization
- Licensed cosmetologist
Languages
English
Professional
Spanish
Professional
Timeline
Licensed Beauty Advisor
Sephora USA
10.2022 - Current
License - Cosmetology
Paul Mitchell The School
08.2021 - 10.2022
Concierge Agent
Wyndham
08.2019 - 03.2020
Kapaa High School