Amber Albany
Athens, GA,GA
Summary
To obtain a rewarding position that will utilize my talents and enhance my attributes.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Patient Access Associate/Financial Care Agent FT
Piedmont Athens Regional Emergency Department
02.2022 - Current
- Patient Registration, Front Office Clerical, Referral Benefit Verification, Scheduling
Patient Care Tech II/ Patient Access Associate I
Orlando Health St. Cloud Hospital
08.2018 - 10.2022
- Patient Care and Patient Registration
Patient Care Tech II/Consumer Access Specialist
Advent Health East Orlando
10.2016 - 02.2022
Staffing Specialist
Solaris Healthcare of Osceola
08.2019 - 03.2020
- Recruit, Interview applicants, Train, Order inventory
Patient Intake
Planned Parenthood
07.2018 - 09.2019
- Patient Education, Lab draw
Patient Care Technician II
Jersey Shore University Medical Center
06.2009 - 06.2016
- Patient Care
Education
A.A. Business Administration
MTI College
Athens, GA 04.2024 - Current
Certified Nursing Assistant Program -
LTC Career Training
Neptune, NJ09.2009
Medical Assistant Program -
Anthem Institute
08.2009
Skills
- Quality assurance
- Office equipment operation
- Interpersonal skills
- Data entry proficiency
- Appointment scheduling
- Computer literacy
- HIPAA compliance
- Records management
- Medical billing
- Analytical thinking
- Patient advocacy
- Administrative support
- Excellent communication
- Follow-up skills
- Patient education
- Training and development
- Adaptability
- Microsoft Office proficiency
- Patient confidentiality
- Telephone etiquette
- Decision-making abilities
- Patient registration
- Team collaboration
- Multitasking abilities
- Critical thinking
- Medical terminology knowledge
- Insurance verification
- Project coordination
- Process improvement
- Time management
- Organizational skills
- Healthcare software expertise
- Workflow optimization
- Scheduling Diagnostic Procedures
- Pre-Admission Requests
- Work Quality Evaluation
- Customer Service
- Registration Management
- Problem-Solving
- Registration and Admission
- Multitasking and Organization
- Team Leadership
- Relationship Building
- Insurance Billing
- Medical Terminology
- EMR
- Referral Coordination
Relevant Experience
- 02/2022, Current, Patient Access Associate/Financial Care Agent FT, Piedmont Athens Regional Emergency Department, Athens, GA, Patient Registration, Front Office Clerical, Referral Benefit Verification, Scheduling
- 10/2016, 02/2022, Patient Care Tech II/Consumer Access Specialist, Advent Health East Orlando
- 08/2018, 10/2022, Patient Care Tech II/ Patient Access Associate I, Orlando Health St. Cloud Hospital, Patient Care, Patient Registration
- 07/2018, 09/2019, Planned Parenthood PRN, Kissimmee FL, Patient Intake, Patient Education, Lab draw
- 08/2019, 03/2020, Staffing Specialist, Solaris Healthcare of Osceola, Recruit, Interview applicants, Train, Order inventory
- 06/2009, 06/2016, Patient Care Technician II, Jersey Shore University Medical Center, Neptune, NJ, Patient Care
References
Available Upon Request
Timeline
A.A. Business Administration
MTI College
04.2024 - Current
Patient Access Associate/Financial Care Agent FT
Piedmont Athens Regional Emergency Department
02.2022 - Current
Staffing Specialist
Solaris Healthcare of Osceola
08.2019 - 03.2020
Patient Care Tech II/ Patient Access Associate I
Orlando Health St. Cloud Hospital
08.2018 - 10.2022
Patient Intake
Planned Parenthood
07.2018 - 09.2019
Patient Care Tech II/Consumer Access Specialist
Advent Health East Orlando
10.2016 - 02.2022
Patient Care Technician II
Jersey Shore University Medical Center
06.2009 - 06.2016
Certified Nursing Assistant Program -
LTC Career Training
Medical Assistant Program -
Anthem Institute