Amber Allen
Tempe,AZ
Summary
Dedicated professional eager to contribute to a dynamic dental lab environment, demonstrating a strong willingness to learn and adapt quickly. Committed to developing skills in dental technology and laboratory processes while supporting team objectives. A proactive approach to problem-solving and attention to detail will enhance the quality of work produced. Ready to embrace new challenges and grow within the industry.
Overview
16
16
years of professional experience
Work History
Front Office Manager
American Dental Center
08.2024 - 10.2025
- Managed front office operations, ensuring seamless patient flow and optimal scheduling efficiency.
- Implemented patient management software to streamline appointment bookings and improve data accuracy.
- Coordinated communication between dental teams and patients, improving overall satisfaction ratings.
- Oversaw inventory management for office supplies and dental materials, ensuring availability and cost-effectiveness.
- Led initiatives to enhance patient engagement through follow-up communications and feedback mechanisms.
- Supervised administrative staff, providing training and support to enhance team performance.
Private Caregiver
Personal Caregiver for My Grandfather
07.2022 - 07.2024
- Provided daily assistance with personal hygiene and grooming needs.
- Managed medication schedules to ensure timely administration and compliance.
- Developed engaging activities to promote mental stimulation and emotional well-being.
- Monitored health conditions, documenting changes for family communication.
- Implemented safety measures to prevent falls and other injuries at home.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Dental Assistant Intern
Southern Smiles Dental Practice
10.2019 - 07.2022
- Scheduled appointments and managed patient inquiries, contributing to a positive practice environment.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Assisted in preparing treatment rooms and sterilizing instruments for efficient patient care.
- Educated patients on oral hygiene practices, improving overall patient satisfaction and compliance.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Aesthetician Assistant
Alana’s Skincare
Big Bear Lake, CA
04.2010 - 09.2019
- Educated clients on proper skincare routines and product recommendations for optimal results.
- Delivered personalized skincare consultations to enhance client satisfaction and loyalty.
- Maintained cleanliness and organization of treatment rooms to ensure a safe environment.
- Streamlined appointment scheduling process to improve operational efficiency and reduce wait times.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Stocked treatment rooms with proper supplies.
Education
Certified - Peer Support Specialist Training
Just One Life Services
Mesa, AZ07-2024
Certified - Trauma Informed Care
Just One Life Services
Mesa, AZ06-2024
Certified - Motivational Interviewing
Just One Life Services
Mesa, AZ06-2024
Certified - Solution Focused Brief Interventions
Just One Life Services
Mesa, AZ06-2024
Certified - Dental Assisting
American Institute of Dental Assisting
Mesa, AZ01-2020
High School Diploma -
Los Alamitos High School
Los Alamitos, CA06.1992
Skills
- Effective multitasking
- Workflow optimization
- Customer service
- Customer relations
- Issue handling
- Records management
- Schedule management
- Inventory control
- Proficient in Dentrix
- Computer skills
Timeline
Front Office Manager
American Dental Center
08.2024 - 10.2025
Private Caregiver
Personal Caregiver for My Grandfather
07.2022 - 07.2024
Dental Assistant Intern
Southern Smiles Dental Practice
10.2019 - 07.2022
Aesthetician Assistant
Alana’s Skincare
04.2010 - 09.2019
Certified - Peer Support Specialist Training
Just One Life Services
Certified - Trauma Informed Care
Just One Life Services
Certified - Motivational Interviewing
Just One Life Services
Certified - Solution Focused Brief Interventions
Just One Life Services
Certified - Dental Assisting
American Institute of Dental Assisting
High School Diploma -
Los Alamitos High School