Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Affiliations
Accomplishments
Timeline
AdministrativeAssistant
Amber Alvarez

Amber Alvarez

Kansas City,MO

Summary

Project Coordinator at GAF with proven expertise in managing complex projects and enhancing team communication. Skilled in financial analysis and customer relationship management, I successfully developed project plans that met all deadlines, ensuring satisfaction. Recognized for resolving conflicts creatively, I bring strong leadership and presentation skills to drive project success.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Project Coordinator

GAF
Kansas City, MO
12.2023 - Current
  • Managed communication channels between various teams involved in the execution of complex projects.
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Used control tools to update and monitor project schedules.
  • Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
  • Allocated resources and materials to respective departments to accommodate needs.
  • Identified project needs by reviewing project objectives and schedules.
  • Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
  • Created project status presentations for delivery to customers or project personnel.
  • Processed permit applications using established procedures.
  • Worked with cross-functional teams to achieve goals.

Administrative Assistant

ReMed Casualty Consultants
Riverside, MO
11.2021 - 11.2023
  • Process medical referrals from insurance adjuster, law firms, private companies and individuals
  • Support nursing staff in reviewing medical records and billings
  • Serve as a point of contact between adjusters and staff
  • Managed the day-to-day operations of the company
  • Maintained large amounts of confidential medical and financial records
  • Performed other administrative duties as assigned
  • Drafting and sending emails on behalf of the staff and nurses
  • Answer and direct phone calls
  • Update and maintain office policies and procedures
  • Provide general support to visitors
  • Act as a point of contact for internal and external clients

Property Consultant

Sargent Rentals
Kansas City, Missouri
05.2018 - 11.2022
  • Communicated with tenants to determine property needs and budget constraints.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Attended networking events with industry professionals such as brokers, agents, lenders.
  • Drafted contracts and other documents related to property transactions.

City Clerk/Assistant to Court Clerk

City of Platte Woods
Platte Woods, MO
07.2016 - 04.2022
  • Responsible for programs and procedures for the direction of the City Council including payroll, taxes and grants
  • Provides comprehensive customer service to public safety officers, council members, city officials, attorneys and citizens of the community
  • Official record keeper for the City, including ordinance, resolutions, City Council actions, agendas and minutes
  • Process purchase order, bill pay and invoicing for City accounts, including resident and commercial billing
  • Preparing and monitoring the division budget, including payroll
  • Managing finances an other finance-related responsibilities
  • Working with various representatives of City departments in the coordination with daily activities
  • Order office supplies and research new deals and suppliers
  • Organize and schedule appointments
  • Plan meetings and take detailed minutes according to state requirements

Deputy Court Clerk/Customer Technician/Assistant to City Clerk

City of North Kansas City
North Kansas City, MO
10.2001 - 02.2014
  • Prepared and issued a variety of court documents, which included discovery, subpoenas, warrants, bonds and other applicable items
  • Handle customer service in regards to water billing, city taxes, purchase orders, and general public inquiries
  • Assisted with City Clerk duties, which including agenda for Council meeting, minutes, bid proposals, maintaining paper records and electronic files
  • Keep an accurate record of client accounts and outstanding balances
  • Issue receipts for received payments.
  • File legal documentation through Missouri Case.Net
  • Assisting clients, defendants, attorney and general public inquires
  • Perform data entry and filing tasks for accounts payable, equipment inventory, and confidential department files

Education

Associate of Arts - General Studies

Maple Woods Community College
Kansas City, MO
05.2000

Skills

  • QuickBooks
  • SalesForce
  • Presentation skills
  • Powerpoint presentations
  • Excellent communication
  • Customer relationship management
  • Payroll
  • Bookkeeping
  • Supervising Experience
  • Accounts Payable
  • Bank Reconciliation
  • Administrative Experience
  • Accounts Receivable
  • Human Resources
  • Office Management
  • Clerical Experience
  • General Ledger Accounting
  • Financial Report Writing
  • Balance Sheet Reconciliation
  • Account Reconciliation
  • Auditing
  • Financial Statement Preparation
  • Financial Analysis
  • Journal Entries

Certification

  • Certified Administrative Professional, 10/01/07, Present

Additional Information

Throughout my career I have worked with a wide range of individuals. I understand how important professionalism is when working with any job, private or public.

Personal Information

Authorized To Work: US

Affiliations

  • Appointed as Booster Club President for Daughters competition dance team.
  • Organized non-profit fundraising events for competitive dance team in excess of $100,000.00

Accomplishments

  • Received perfect audit in the North Kansas City Municipal Court from the Missouri Office of Court Administrators in 2009

Timeline

Project Coordinator

GAF
12.2023 - Current

Administrative Assistant

ReMed Casualty Consultants
11.2021 - 11.2023

Property Consultant

Sargent Rentals
05.2018 - 11.2022

City Clerk/Assistant to Court Clerk

City of Platte Woods
07.2016 - 04.2022

Deputy Court Clerk/Customer Technician/Assistant to City Clerk

City of North Kansas City
10.2001 - 02.2014

Associate of Arts - General Studies

Maple Woods Community College