Amber Anderson
Pasadena,TX
Summary
Inside Sales professional with over 15 years of extensive expertise in optimizing sales processes and enhancing
customer satisfaction. Demonstrates a strong ability to develop innovative solutions and strategic partnerships,
leveraging advanced skills in customer service, problem-solving, and crisis management. Passionate about driving
business growth through efficient quotation processes and competitive proposals, while fostering collaborative relationships with key vendors and stakeholders.
Overview
15
15
years of professional experience
Work History
Sales Project Manager
Space City Distribution
Houston, TX
08.2024 - Current
- Enhanced sales volume through skilled support to both new and inactive customers.
- Drafted contracts outlining scope of work and payment terms for customers.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Facilitated communication between various departments during the development process.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Distribution Sales Representative
Epic Distribution Of Texas
Houston, Texas
11.2023 - 08.2024
- Delivered expert support and counsel to independent promotional product distributors focused on boosting sales and gross profits.
- Identified areas of improvement within existing processes for more efficient operations.
- Coordinated sales efforts with team members and other departments.
- Negotiated prices with vendors in order to secure the best terms for the company's products.
- Listened to customer needs to identify and recommend best products and services.
Senior Sales Support Representative
Ferguson Industrial
11.2020 - 11.2023
- Provide technical assistance and support for customers regarding technical specifications of products, and troubleshoot applications as needed
- Understand the customers’ business and determine customer requirements and expectations in order to recommend specific products and solutions
- Enter and maintain purchase orders, customer orders, procurement match, and trade discounts as needed
- Maintain various records and files including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts
- Maintain knowledge of current product pricing
Contract Account Manager/ Exxon
Distribution Now
09.2019 - 11.2020
- Coordinate with Vendors and Customers, providing both technical expertise and logistical support, while maintaining strong business relationships
- Responsible for order process, including order creation through delivery paperwork, and maintaining organized records
- Processing new sales leads, and growing business with current customers
- Accurately create work orders and process invoices
- Provide technical sales support and product consulting to customers
- Directly support business development efforts to cultivate and grow customer base
- Support efforts to exceed sales goals, increase market share and improve customer satisfaction
Project Operations Manager
Southwest Stainless and Alloy
11.2014 - 09.2019
- Ensure all project bids and proposals are completed on time and per any customer requirements
- Handle inbound sales calls professionally utilizing strong sales skills to guide customer decisions
- Work collaboratively with all company departments including, Accounting, Purchasing, Admin, Logistics and Business Development
- Process all sales orders proficiently and effectively
- Review Purchase order Guidelines and abide by Specs to provide the correct material
- Estimate a specific product, construct formal quotations, and submit client quotations with limited supervision
- Processing new sales leads and maintaining customer accounts
- Source Material that is not stock while abiding by customer needs and requirements
Administrative Cash Office
Lowe's
08.2010 - 11.2014
- Resolve customer complaints via phone, email and mail
- Inform customer of deals and promotions
- Oversee cash transactions, cash reconciliations, account payments, account receivables
- Train newly hired cashiers on accounting procedures and company policies
- Assist in store’s shrink awareness programs and provide corrective actions
- Evaluate performance of cash associates and provide feedback
- Keeping record of all cash inflows, outflows and manage trends weekly
- Preparing daily deposits
Education
High School Diploma -
Deer Park High School
Deer Park, Texas06.2010
Skills
- Communication
- Interpersonal Skills
- Research and Planning
- Organizational Skills
- Management Skills
- Sales pipeline management
Timeline
Sales Project Manager
Space City Distribution
08.2024 - Current
Distribution Sales Representative
Epic Distribution Of Texas
11.2023 - 08.2024
Senior Sales Support Representative
Ferguson Industrial
11.2020 - 11.2023
Contract Account Manager/ Exxon
Distribution Now
09.2019 - 11.2020
Project Operations Manager
Southwest Stainless and Alloy
11.2014 - 09.2019
Administrative Cash Office
Lowe's
08.2010 - 11.2014
High School Diploma -
Deer Park High School