AMBER ANTOCI
St. Petersburg,FL
Summary
Personable and driven individual with 8+ years of experience across SaaS, healthcare operations, and customer-facing roles. Experienced in owning customer relationships from onboarding through adoption, qualifying revenue requirements, and navigating complex implementation workflows. Known for clear communication, strong customer advocacy, and operating effectively in fast-paced, high-expectation environments.
Overview
4
4
years of professional experience
Work History
Account Executive – Customer Onboarding
Expensify
Remote
06.2025 - Current
- Own end-to-end onboarding for SMB and mid-market customers from trial through paid conversion.
- Advise customers on subscription sizing, pricing models, and billing setup.
- Qualify deals against revenue requirements and readiness criteria.
- Partner cross-functionally to resolve technical blockers impacting deal closure.
- Guide customers through card issuance, bank integrations, and accounting syncs.
- Maintain pipeline visibility and communicate deal risks and dependencies.
Sales Development Representative
Branch
02.2025 - 06.2025
- Prospected healthcare staffing organizations and engaged payroll, operations, HR, and compliance leaders.
- Conducted consultative discovery conversations tailored to W2 and 1099 staffing models.
- Maintained accurate CRM tracking and deal context in HubSpot.
Sales Development Representative
Alleyoop.io
04.2024 - 02.2025
- Executed high-volume outbound campaigns (500+ dials/day).
- Achieved 110% of quota within two weeks of campaign launch.
- Improved objection handling and messaging through script iteration.
Business Assistant
Heartland Dental
07.2022 - 04.2024
- Primary point of contact for patients, managing scheduling, insurance coordination, and billing.
- Maintained 95%+ patient satisfaction through empathetic communication.
- Supported improvements to front-office workflows.
Education
High School Diploma -
Indian Hills High School
Oakland, NJ08.2017
Skills
- Account Management
- Customer Onboarding
- Consultative Sales
- Revenue Qualification
- CRM Tools (HubSpot, Outreach, Apollo)
- Client Communication
- SaaS Implementations
- Healthcare Operations
Timeline
Account Executive – Customer Onboarding
Expensify
06.2025 - Current
Sales Development Representative
Branch
02.2025 - 06.2025
Sales Development Representative
Alleyoop.io
04.2024 - 02.2025
Business Assistant
Heartland Dental
07.2022 - 04.2024
High School Diploma -
Indian Hills High School