Amber Arroyo

· Ensure diners have a memorable and positive experience through the delivery of prompt, friendly, and accurate service.

· Stay up-to-date on menu and specials; including market prices, chef recommendations, suggest appetizers and recommend wine pairings.

· Always maintain, a neat, clean and professional demeanor with diners.

· Available to assist other servers when necessary, to ensure diners are served promptly.

· Deliver prompt, service while simultaneously assisting bartenders on an as-needed basis.

· Assist with close out, clean menus, and tables, arrange table items for next day.

· Prepare tables to accommodate large parties to ensure a positive dining experience.

· Monitor dining room and guest flow to maximize table usage and minimize diners wait times.

· Ensure diners experience the fine dining and social club experience they expect, upholding the social club’s high standards.

· Greeted and escorted all guests to their tables, provide server information, and handle special requests.

· Spotted VIP clients and provided special treatment, ensuring their preferred tables and pre-ordered wine selections were to their satisfaction.

· Efficiently handled restaurant reservation software with guest table designations and server assignments.

· Maintained warm, friendly and professional manner when interacting with guests in person or by phone.

· Verified VIP reservations, and pre-selected wine by phone and email prior to opening.

· Developed a rapport with repeat customers, maintaining a friendly attitude and making customers fell comfortable and satisfied.