Amber Behrendt
Aurora,IL
Overview
5
5
years of professional experience
Work History
General Manager of Food Service
A&W® Restaurants
North Aurora, IL
03.2021 - Current
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Helped general management develop prices based on inventory costs and portion sizes.
Machine Operator Assembler,
UFP
Clinton, IA
01.2013 - 04.2016
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Maintained equipment performance by lubricating and cleaning components.
- Manually set up machinery, lathes and grinders.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Read and interpreted blueprints and schematics for production runs.
- Ran heavy duty lathes, boring machines, mills, planers and grinders to craft products.
- Kept detailed production records and identified hold-ups.
- Set up and operated various machine tools and jigs to produce precision parts.
Education
High School Diploma -
Rock Falls High School
Rock Falls, IL06.2004
Skills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Self-Motivated
- Self-motivated professional
- Microsoft Office
- Active Listening
- Good listening skills
- Decision Making
- Responsible
- Data Entry
Timeline
General Manager of Food Service
A&W® Restaurants
03.2021 - Current
Machine Operator Assembler,
UFP
01.2013 - 04.2016
High School Diploma -
Rock Falls High School
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