Amber Bell
Phoenix,AZ
Summary
My goal is to obtain a challenging career at a successful and progressive company that will utilize my leadership, customer service and sales skills and enhance my future career goals skills and abilities.
Overview
5
5
years of professional experience
Work History
Owner
Doggo
01.2021 - Current
- Managed day-to-day business operations.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Interacted well with customers to build connections and nurture relationships.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Gave animals proper attention to promote secure environment in owner's absence.
Customer Service & Sales Representative
Get Sales
01.2022 - 11.2022
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Wellness Coordinator
The Joint Chiropractic
09.2021 - 02.2022
- Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives and referrals programs.
- Collected and tracked information about participation and outcomes of individual programs.
- Organized schedules for comprehensive group fitness programs.
- Built productive relationships with customers and on-site providers.
- Met or exceeded monthly revenue and training goals.
- Skilled at working independently and collaboratively in a team environment.
Personal Training Sales Director
LA Fitness Esporta
01.2020 - 05.2023
- Started as a lower level Personal Trainer, worked my way up to Director of the whole Facility
- Set monthly goals and quotas.
- Developed strategies for motivating employees to maximize performance and customer satisfaction.
- Sold training membership sessions per month.
- Planned and directed fitness operations for facility bringing in more than $80k in monthly business.
- Hired and recruited new team members to expand offerings and meet customer demands.
- Met or exceeded monthly revenue and training goals.
Education
Business Entrepreneurship -
Maricopa Community Colleges - Glendale Community College
Glendale, AZDiploma -
Raymond S. Kellis High School
Glendale, AZ05.2018
Skills
- Customer Service
- Team Leadership
- Innovative
- Working well under pressure
- Profit and Loss Analysis
- Coaching and Mentoring
- Contract Negotiation Expertise
- Business Administration
- Sales Leadership
- Business Planning
- Business Development
- Staff Management
- Client Service
- Customer Relations
- Marketing and Advertising
- Adaptable and Flexible
- KPI Management
- Sales Growth
- Negotiation
Timeline
Customer Service & Sales Representative
Get Sales
01.2022 - 11.2022
Wellness Coordinator
The Joint Chiropractic
09.2021 - 02.2022
Owner
Doggo
01.2021 - Current
Personal Training Sales Director
LA Fitness Esporta
01.2020 - 05.2023
Business Entrepreneurship -
Maricopa Community Colleges - Glendale Community College
Diploma -
Raymond S. Kellis High School
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