Amber Bell
Utica,KY
Summary
Proven leader with extensive experience as an Assistant Manager at Love's Travel Stops & Country Stores Inc., adept in staff development and implementing lean manufacturing principles to enhance efficiency. Excelled in fostering teamwork, achieving operational excellence, and driving sales strategies. Skilled in time management and performance evaluations, consistently meeting targets for customer satisfaction and operational standards.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Love's Travel Stops & Country Stores Inc.
Monmouth, IL
07.2021 - 01.2025
- Maintained up-to-date knowledge of company products and services.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Production Manager
Smithfeild Packing
Monmouth, IL
02.2019 - 06.2021
- Implemented lean manufacturing principles to minimize waste and increase efficiency.
- Met or exceeded target for on-time customer shipments.
- Scheduled staff work assignments, rotations and overtime.
- Evaluated existing processes for potential automation opportunities.
- Documented batch records for manufacturing process and product history recordkeeping.
- Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
- Facilitated communication between departments to ensure project alignment.
Assistant Manager
SUBWAY®Restaurants
Owensboro, KY
04.2016 - 02.2019
- Conducted performance evaluations for staff, providing feedback and setting goals for improvement.
- Performed frequent checks to maintain consistently high quality of food preparation and service.
- Scheduled shifts for kitchen staff in accordance with budget guidelines.
- Investigated and resolved customer complaints concerning food quality and service.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
High School Diploma -
Owensboro High School
Owensboro, KY05-2014
Skills
- Reporting and documenting
- Time management
- Money handling
- Sales strategies
- Staff development
- Assembly and production
- Performance evaluations
- Ordering supplies
Timeline
Assistant Manager
Love's Travel Stops & Country Stores Inc.
07.2021 - 01.2025
Production Manager
Smithfeild Packing
02.2019 - 06.2021
Assistant Manager
SUBWAY®Restaurants
04.2016 - 02.2019
High School Diploma -
Owensboro High School