Summary
Overview
Work History
Education
Skills
Timeline
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Amber Birdwell

Eunice,LA

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Bartender

Chips Daquiris
05.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Restaurant Hostess

Warehouse No 1 Restaurant
10.2023 - 05.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Restaurant Server

Avocados Mexican Restaurant
10.2023 - 05.2024
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.

Assistant Manager

Fontenots Bait Shop
08.2022 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Kitchen Manager

Mad Jacks Restaurants
03.2021 - 08.2022
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Education

High School Diploma -

Lasalle High School
Olla, LA
05.2021

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Cleanliness standards
  • Highly reliable
  • Clear and effective communication
  • Strong Work Ethic
  • Cleanliness and hygiene

Timeline

Bartender

Chips Daquiris
05.2024 - Current

Restaurant Hostess

Warehouse No 1 Restaurant
10.2023 - 05.2024

Restaurant Server

Avocados Mexican Restaurant
10.2023 - 05.2024

Assistant Manager

Fontenots Bait Shop
08.2022 - 10.2023

Kitchen Manager

Mad Jacks Restaurants
03.2021 - 08.2022

High School Diploma -

Lasalle High School

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Amber Birdwell