Amber Black

• Dispensed eyewear while ensuring accurate fitting and patient satisfaction.
• Assisted in inventory management, maintaining optimal stock levels of frames and lenses.
• Educated patients on lens options and proper eyewear care techniques.
• Collaborated with optometrists to interpret prescriptions for optimal visual solutions.
• Provided exceptional customer service, resolving patient inquiries and concerns effectively.
• Performed lensometry measurements accurately to ensure correct prescription lenses were dispensed to patients.

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• Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
• Maximized visual acuity by skillfully adjusting eyeglasses for optimal fit and comfort.
• Assisted clients in selecting appropriate frames based on face shape, skin tone, and personal style preferences.
• Conducted regular inspections of display cases to keep them clean and organized at all times for optimal presentation of merchandise.

• Collaborated with ophthalmologists to interpret prescriptions for optimal visual solutions.
• Conducted routine adjustments and repairs on eyeglasses to enhance usability.
• Implemented improved processes for order tracking, increasing efficiency in workflow management.
• Trained new staff on optical equipment use and customer interaction best practices.
• Educated patients on proper eyewear usage and maintenance, ensuring long-lasting functionality of glasses.
• Collaborated with the optometrist to create a seamless experience for patients during eye exams and prescription updates.
• Ensured compliance with state regulations by maintaining up-to-date licensure as a Licensed Optician.
• Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
• Built rapport with clients through attentive listening skills and genuine interest in their vision needs.
• Participated in continuing education opportunities to stay current on industry trends, advancements in technology, and emerging best practices.
• Filed claims with vision and medical insurance companies to garner payment for optical services.
• Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.

• Maintained inventory of optical products, ensuring accurate stock levels and timely replenishment.
• Collaborated with optometrists to interpret prescriptions and recommend suitable lens options.
• Implemented process improvements that enhanced workflow efficiency in the optical lab environment.
• Provided exceptional customer service, addressing patient inquiries and resolving concerns effectively.