Audra Price
Gilbert,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
22
22
years of professional experience
1
1
State License
2
2
National Certifications
Work History
Licensed Optician
Lumina Vision D.b.a. Eyecare Plus Scottsdale
09.2007 - Current
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
Certified Optician
2020 Image Eyecare
09.2006 - 09.2007
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Verified and updated patient records promptly to guarantee accurate prescription information.
Certified Optician/Contact Lens Specialist
Val Vista Vision
03.2001 - 03.2006
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Performed basic vision testing for new patients.
Education
Bachelor of Science - Project Management
05.2025
Skills
- Operational Planning
- Detail Work
- Special Assignments
- Educate Clients
- Eyewear Brands
- Customer Inquiries
- Customer Service
- Recommend Lens Wear
Certification
- Arizona State Board Licensed since 2008
- National Contact Lens Examiners Certified since 2006
- American Board of Opticianry Certified since 2004
Timeline
Licensed Optician - Lumina Vision D.b.a. Eyecare Plus Scottsdale
09.2007 - Current
Certified Optician - 2020 Image Eyecare
09.2006 - 09.2007
Certified Optician/Contact Lens Specialist - Val Vista Vision
03.2001 - 03.2006
Arizona State University - Bachelor of Science, Project Management
- Arizona State Board Licensed since 2008
- National Contact Lens Examiners Certified since 2006
- American Board of Opticianry Certified since 2004
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