Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lucy cabanas

Miami,Lakes

Summary

Customer-focused eyewear specialist with several years of experience meeting client vision needs and embracing store's business goals. Empathetic professional with exceptional listening skills resulting in long-term customer relationships. Committed to commercial success, as evidenced by repeated recognition for top store eye wear sales.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Licensed Optician

Miami Gardens Eyecare
Miami
10.2023 - 06.2025
  • Ordered special lenses when needed from outside vendors.
  • Dispensed contact lenses accurately according to doctor's prescriptions.
  • Counseled patients on corrective lens options as well as other eye-care products and services available at the store.
  • Assisted customers in selecting the most suitable eyewear based on individual lifestyle needs.
  • Provided accurate measurements and fittings for customer eyeglasses.
  • Scheduled appointments for eye examinations with optometrists or ophthalmologists.
  • Maintained inventory of contact lenses, spectacle frames, sunglasses, and accessories.
  • Ensured compliance with safety regulations related to optical equipment use.
  • Instructed customers on proper care and maintenance of their eyewear.
  • Repaired broken frames or replaced damaged lenses as necessary.
  • Communicated effectively with customers regarding their specific needs and preferences.

Licensed Optician

Visionworks
Miami
10.2019 - 12.2023
  • Counseled patients on corrective lens options as well as other eye-care products and services available at the store.
  • Analyzed customer feedback to identify opportunities for improvement in products or services.
  • Assisted customers in selecting the most suitable eyewear based on individual lifestyle needs.
  • Provided accurate measurements and fittings for customer eyeglasses.
  • Instructed customers on proper care and maintenance of their eyewear.
  • Repaired broken frames or replaced damaged lenses as necessary.
  • Communicated effectively with customers regarding their specific needs and preferences.
  • Verified accuracy of all orders before releasing them to customers.
  • Processed payments and prepared invoices for completed sales transactions.
  • Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.

Licensed Optician

For Eyes Optical
Hialeah
06.2005 - 10.2018
  • Dispensed contact lenses accurately according to doctor's prescriptions.
  • Counseled patients on corrective lens options as well as other eye-care products and services available at the store.
  • Analyzed customer feedback to identify opportunities for improvement in products or services.
  • Assisted customers in selecting the most suitable eyewear based on individual lifestyle needs.
  • Provided accurate measurements and fittings for customer eyeglasses.
  • Instructed customers on proper care and maintenance of their eyewear.
  • Repaired broken frames or replaced damaged lenses as necessary.
  • Communicated effectively with customers regarding their specific needs and preferences.

Licensed Optician

Optical Elements
Miami
01.2005 - 12.2005
  • Dispensed contact lenses accurately according to doctor's prescriptions.
  • Counseled patients on corrective lens options as well as other eye-care products and services available at the store.
  • Assisted customers in selecting the most suitable eyewear based on individual lifestyle needs.
  • Performed lens edging, tinting, and coating processes according to prescriptions.
  • Provided accurate measurements and fittings for customer eyeglasses.
  • Instructed customers on proper care and maintenance of their eyewear.

Licensed Optician Mananger

Optical World
Miami
06.1987 - 06.2004
  • Provided accurate measurements and fittings for customer eyeglasses.
  • Utilized diagnostic instruments such as auto refractors and keratometers to provide accurate prescription information.
  • Communicated effectively with customers regarding their specific needs and preferences.
  • Dispensed contact lenses accurately according to doctor's prescriptions.
  • Analyzed customer feedback to identify opportunities for improvement in products or services.
  • Maintained inventory of contact lenses, spectacle frames, sunglasses, and accessories.
  • Evaluated customer vision needs to select appropriate lenses and frames.
  • Repaired broken frames or replaced damaged lenses as necessary.
  • Ordered special lenses when needed from outside vendors.
  • Performed lens edging, tinting, and coating processes according to prescriptions.
  • Instructed customers on proper care and maintenance of their eyewear.

Education

Associate of Science - Opticianry

Miami Dade College
Miami, FL
01-1978

Skills

  • Contact lens dispensing
  • Eyewear fitting
  • Inventory management
  • Customer counseling
  • Sales processing
  • Appointment scheduling
  • Frame repair
  • Customer service
  • Frame selection
  • Product upselling
  • Product and service recommendations

Certification

  • The State Of Florida Dept of Professional Regulation

Timeline

Licensed Optician

Miami Gardens Eyecare
10.2023 - 06.2025

Licensed Optician

Visionworks
10.2019 - 12.2023

Licensed Optician

For Eyes Optical
06.2005 - 10.2018

Licensed Optician

Optical Elements
01.2005 - 12.2005

Licensed Optician Mananger

Optical World
06.1987 - 06.2004

Associate of Science - Opticianry

Miami Dade College

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