Amber Blair
Shift Manager
Lebanon,MO
Summary
Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Successfully enhanced operational effectiveness through strategic planning and problem-solving. Implemented improvements that resulted in increased productivity and reduced downtime across previous roles.
Overview
3
3
years of professional experience
Work History
Shift Manager
Mcdonalds, Camdenton Missouri
Camdenton , Missouri
06.2024 - Current
- Taught staff upselling techniques to meet revenue targets.
- Directed and led employees and team members on effective operations, methods and procedures.
- Enforced safety standards throughout the store including proper use of equipment.
- Resolved conflicts between staff members in a professional manner.
- Coached employees on interactions with customers to drive exceptional service.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Responded quickly and effectively to emergency situations as they arose.
- Monitored store operations to ensure compliance with company policies and procedures.
- Assisted in resolving escalated customer service issues in a timely manner.
- Enforced company policies, answered coworkers' questions and trained new personnel.
Accounts Payable Clerk
Sakelaris Ford Lincoln Chysler
Camdenton, US
10.2022 - 07.2023
- Money management, cleaning, greeting and helping customers, paying accounts, receiving payments and applying to accounts
- Handled accounts payable and receivable, including invoicing and payment processing.
- Interfaced and responded to inquiries to correct accounts payable discrepancies.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Processed invoices and payments in accordance with company policies and procedures.
- Implemented program to create daily spreadsheets and streamline financial reporting.
- Calculated and produced checks for utilities, taxes and other operational payments.
Education
Certificate - Phlebotomy
Midwest Technical Institute-Springfield
Springfield, MO04.2025
High school diploma -
Camdenton High School
Skills
- Cash Handling
- Kitchen Experience
- Food Preparation
- Food Safety
- Food Service
- Food Production
- Cashiering
- Retail Sales
- Serving Experience
- Food Handling
- POS register experience
- Customer service
- Phone etiquette
- Team building
- Time management
- Supply ordering
- Staff development
- Handling customer complaints
- Multitasking capacity
Languages
- English, Expert
- Spanish, Beginner
Timeline
Shift Manager
Mcdonalds, Camdenton Missouri
06.2024 - Current
Accounts Payable Clerk
Sakelaris Ford Lincoln Chysler
10.2022 - 07.2023
Certificate - Phlebotomy
Midwest Technical Institute-Springfield
High school diploma -
Camdenton High School