Amber Boeckman
Columbus,OH
Summary
Experienced nail technician looking for a first or second shift position where I can apply my customer service experience, time and staff management, attention to detail and safety practices.
Overview
9
9
years of professional experience
Work History
Nail Technician
Soiree Beauty
07.2019 - Current
- Ensured a clean and sanitary work space to keep up with State Board standards.
- Developed lasting relationships with regular clients while providing excellent customer service.
- Communicated well with leadership when issues with clients arose.
- Utilized time management skills to provide timely services and to keep the salon on schedule.
- Collaborated with management to ensure excellent customer service when another employee was sick and/or unable to provide a service.
- Used and understood POS point-of-sale systems checking out clients.
- Assisted with management of the salon.
- 1 of 2 original hires helping to build and maintain clientele, ensure steady revenue, and expand the business to include 8 full time employees.
Nail Technician
The W Nail Bar
08.2017 - 06.2019
- Performed nail services on regular clients, ranging from 5 to 8 services a day.
- Managed time effectively to ensure maximum productivity.
- Regularly cleaned and sanitized workspace.
- Trained new employees on nail services and day to day salon duties.
Server
Cazuelas Grill
03.2017 - 08.2017
- Communicated with other staff to ensure a good customer experience.
- Memorized menus and customer modifications per their order.
- Maintained a clean working environment.
- Managed cash transactions and Point of Sale systems.
Sales Clerk
Sally Beauty Supply
07.2015 - 03.2017
- Met sales goals given by upper management.
- Ensured the sales floor and break room area were neat and organized for a good customer experience.
- Managed cash transactions and Point of Sale systems.
- Assisted customers with issues regarding hair color formulations.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School Columbus
Columbus, OH08.2017
Skills
- Customer Service
- Time Management
- Management of Staff
- Detail Oriented
- Hygiene Practices
- Quick to Learn Online Systems
- Client Satisfaction and Retention
Timeline
Nail Technician
Soiree Beauty
07.2019 - Current
Nail Technician
The W Nail Bar
08.2017 - 06.2019
Server
Cazuelas Grill
03.2017 - 08.2017
Sales Clerk
Sally Beauty Supply
07.2015 - 03.2017
Cosmetology License - Cosmetology
Paul Mitchell The School Columbus