Amber Borneman
Greenwood,IN
Summary
Dynamic professional with a strong background in hospitality and customer service, notably at Hilton Garden Inn. Recognized for service excellence and effective time management, consistently delivering high customer satisfaction. Proficient in mixology and safe service compliance, ensuring a welcoming and safe environment for all patrons.
Overview
13
13
years of professional experience
Work History
Independent Contractor
Shipt
01.2019 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time efficiently in order to complete and deliver all grocery orders within the allotted timeframe.
Custodian
Center Grove Community School Corporation
03.2024 - 08.2024
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Kept building spaces premises clean inside and outside, maintaining a safe environment for students and staff.
- Moved furniture for cleaning and set up for special events.
Server/Bartender
Hilton Garden Inn
04.2013 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served high customer volumes during special events, nights, and weekends.
Education
Technical Certificate in Medical Coding - Medical Coding
Ivy Tech Community College of Indiana
Indianapolis, IN05-2025
Skills
- Service excellence
- Effective time management
- Mixology
- Safe service compliance
- Hospitality service expertise
- Beverage preparation
- Food service
- Safe food handling procedures
- Multitasking and organization
- Cleaning and sanitizing
- Excellent communication skills
Timeline
Custodian
Center Grove Community School Corporation
03.2024 - 08.2024
Independent Contractor
Shipt
01.2019 - Current
Server/Bartender
Hilton Garden Inn
04.2013 - 10.2023
Technical Certificate in Medical Coding - Medical Coding
Ivy Tech Community College of Indiana