Amber Caldwell
Antonito,CO
Summary
Dynamic and results-oriented professional with extensive experience in customer service and craft business management, notably at Craftly Mine. Excelled in multitasking, organization, and payment processing, enhancing customer satisfaction and operational efficiency. Demonstrated exceptional computer skills and a friendly demeanor, ensuring positive customer interactions and streamlined service delivery.
Overview
10
10
years of professional experience
Work History
Shop Owner
Craftly Mine
Antonito, CO
01.2021 - Current
- Handled customer inquiries, complaints, and returns professionally.
- Operated a small business focused on creating and selling unique handcrafted crafts.
- Fulfilled customer orders promptly, ensuring timely delivery and satisfaction.
Housekeeper, Customer Service
Antonito
Antonito, CO
06.2015 - 10.2020
- Cleaning rooms and also checking guests in and out etc
Front Desk Receptionist
Rustic Log
Alamosa, CO
04.2017 - 12.2017
- Processed payments with accuracy, maintained balanced registers, and ensured timely restocking of items.
Education
Highschool -
Centauri
La Jara, Colorado01.2012
Skills
- Computer Skills
- Fast learner
- Friendly
- Great with technology
- Customer focus
- Stress management
- Multitasking and organization
- Patience and composure
- Payment collection
- Payment processing
- Guest services
- Cash handling expertise
- Attention to detail
- Positive and professional
- Time management
- Reliability and punctuality
- Phone etiquette
- Technical support
Timeline
Shop Owner
Craftly Mine
01.2021 - Current
Front Desk Receptionist
Rustic Log
04.2017 - 12.2017
Housekeeper, Customer Service
Antonito
06.2015 - 10.2020
Highschool -
Centauri