Amber Campbell
Armuchee,GA
Summary
Dynamic leader with a proven track record at HiTech Signs, adept in customer service and team leadership. Excelled in enhancing customer satisfaction, resolving staff conflicts, and driving team performance. Skilled in time management and complex problem-solving, significantly improved service delivery and employee engagement without exceeding a numerical percentage.
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Manager
HiTech Signs
10.2006 - 10.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Education
BBA - Marketing
Kennesaw State University
Kennesaw, GA05-2004
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Goal setting
Timeline
Manager
HiTech Signs
10.2006 - 10.2010
BBA - Marketing
Kennesaw State University
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