Amber Casey
Scappoose
Summary
Organized and dependable training specialist with a track record of reducing employee turnover through revamped training programs. Demonstrated ability to mentor new hires, enhancing team productivity and staff development. Strong documentation and behavior management skills ensure comprehensive tracking and support for participant progress.
Overview
10
10
years of professional experience
Work History
Training Facilitation Specialist
Centria Autism Services
04.2023 - Current
- Revamped training programs, contributing to reduced employee turnover.
- Trained and mentored new personnel across various roles to enhance onboarding experience.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored trainee progress and introduced targeted learning tools to meet individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Monitored participant workflow and behaviors throughout the training process.
Behavior Technician
Centria Autism Services
07.2020 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Worked as part of collaborative team to address changing needs of children and families.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
First Aid Instructor
American Red Cross
11.2023 - 09.2024
- Enforced classroom policies and safety rules to reduce chance of accidents.
- Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
- Prepared classroom before class by unloading and setting up practice dummies, organizing workbook materials and setting up projector screens for slideshows and instructional videos.
- Filled out and submitted American Red Cross course record forms.
Safety Care Trainer
QBS
03.2023 - 09.2024
- Implemented effective training plans based on department needs and objectives.
- Monitored participant workflow and behaviors throughout training process.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Trained employees on effective de-escalation strategies
- Trained employees on how to safely physically manage dangerous behaviors
Lead Trainer
MOD Pizza
12.2016 - 08.2020
- Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
- Provided in-house training to new employees concerning maintenance of standardized training approaches.
- Assessed staff performance and training effectiveness, capitalizing on opportunities to develop new training programs and improve existing courses.
- Provided coaching and mentoring to employees.
- Went to new store locations across the country, trained new employees and participated in Grand Openings of those locations
Education
Associate of Science - Psychology
Portland Community College
Portland, OR08-2019
Skills
- Behavior Management
- Crisis Management and Prevention
- Training program development
- Documentation management
- Behavior Treatment
- Positive Reinforcement
- Skill Development
- Data Collection
Skills
- Collaboration with Multidisciplinary Teams
- Employee Training
- Heartsaver First Aid (First Aid)
Timeline
First Aid Instructor
American Red Cross
11.2023 - 09.2024
Training Facilitation Specialist
Centria Autism Services
04.2023 - Current
Safety Care Trainer
QBS
03.2023 - 09.2024
Behavior Technician
Centria Autism Services
07.2020 - Current
Lead Trainer
MOD Pizza
12.2016 - 08.2020
Associate of Science - Psychology
Portland Community College