Amber Chapalin
Detroit,MI
Summary
Dedicated Medical Technician offering both direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Overview
11
11
years of professional experience
Work History
CMT /CNA
Destiny Home Care
08.2022 - Current
- Enhanced patient care by providing timely and accurate CMT services to medical teams.
- Streamlined communication between healthcare providers, ensuring efficient treatment plans for patients.
- Reduced errors in medication administration with thorough documentation and verification processes.
Team Leader
Lear Corporation
03.2017 - 03.2019
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
CMT /CNA Supervisor
Sunflower Senior Living
01.2013 - 03.2017
- Enhanced patient care by providing timely and accurate CMT services to medical teams.
- Streamlined communication between healthcare providers, ensuring efficient treatment plans for patients.
- Reduced errors in medication administration with thorough documentation and verification processes.
- Improved patient satisfaction by consistently delivering high-quality care and compassionate support.
- Collaborated with interdisciplinary teams to develop personalized care plans for patients, optimizing health outcomes.
Education
No Degree - Surgical Technology
Herzing University
Dearborn, MI04.2025
CNA License - Certified Nursing Assistant
Health Care Solutions
Detroit, MI05.2015
High School Diploma -
Kettering High School
Detroit, MI06.1999
Skills
- Strong Attention to Detail
- Customer Service Orientation
- Professionalism and Ethics
- Decision Making Abilities
Additional Information
CPR ,First Aide,RST,MED TECH IN WORKING WITH QUICK MARK
Timeline
CMT /CNA
Destiny Home Care
08.2022 - Current
Team Leader
Lear Corporation
03.2017 - 03.2019
CMT /CNA Supervisor
Sunflower Senior Living
01.2013 - 03.2017
No Degree - Surgical Technology
Herzing University
CNA License - Certified Nursing Assistant
Health Care Solutions
High School Diploma -
Kettering High School
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