Amber Ciaramella
Henderson,NV
Summary
Dynamic and self-motivated professional with a proven track record at Moes Southwestern Grill, excelling in multitasking and enhancing customer satisfaction. Recognized for enforcing rules effectively and fostering positive public interactions, I consistently improved service efficiency and food presentation, ensuring a clean and organized dining environment.
Overview
25
25
years of professional experience
Work History
School Crossing Guard
All City Management Services
Henderson, NV
04.2022 - Current
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Promoted positive relationships with students, parents, and the community through friendly interactions while on duty.
- Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
Food Service Worker
Moes Southwestern Grill
Las Vegas, NV
12.2006 - 09.2008
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Optimized food presentation to enhance customer dining experience.
- Improved dining experience by maintaining clean and organized eating area.
- Reduced food preparation times by organizing workstations effectively.
Food Service Worker
Rae’s Restaurant and Lounge
Henderson, NV
12.1999 - 05.2003
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Enhanced team efficiency with streamlined food preparation processes.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Improved dining experience by maintaining clean and organized eating area.
- Reduced food preparation times by organizing workstations effectively.
- Monitored food quality and freshness throughout day.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Observed diners to respond to additional requests and determine when meal completed.
Education
High School Diploma - General
Burbank High School
Burbank, CA06.1985
Skills
- Attention to detail
- Multitasking
- Self motivation
- Professionalism
- Rule enforcement
- Public interaction
Timeline
School Crossing Guard
All City Management Services
04.2022 - Current
Food Service Worker
Moes Southwestern Grill
12.2006 - 09.2008
Food Service Worker
Rae’s Restaurant and Lounge
12.1999 - 05.2003
High School Diploma - General
Burbank High School