NICOLE Ekung
Mission Viejo,CA
Summary
Administrative Assistant focused on driving productivity by leveraging strong front office management skills and capably maintains open lines of communication among staff. Childcare Assistant adept at keeping calm under pressure while continuing to keep the daycare setting light and playful. Works hard to a healthy work environment.
Diligent [Desired Position] with background in ensuring safety of school children at busy intersections. Provided consistent and reliable assistance, while demonstrating excellent judgment and quick decision-making in varying traffic conditions. Proven ability to communicate effectively with children and parents, and maintain calm demeanor under pressure.
Professional safety specialist prepared for role with strong emphasis on ensuring pedestrian safety. Adept at managing traffic flow and ensuring well-being of school children during busy crossing times. Highly reliable team player known for adaptability and strong communication skills, fostering safe environment for all.
Overview
19
19
years of professional experience
1
1
Certification
Work History
School Crossing Guard
All City Management
01.2019 - 12.2022
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
Cashier
Target
07.2017 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
Community Service Manager
Calvary Chapel RSM
01.2015 - 07.2019
- Oversaw the intake process for all new Court Ordered Volunteers
- Supervised and trained new volunteers
- Updated accounts and information on a daily basis
- Handled and processed confidential information
- Explained program offerings and requirements to court ordered volunteers and answered related questions
- Kept up-to-date, thorough and accurate case files
- Completed all necessary paperwork for the volunteers return to court
- Collaborated with government agencies to secure funding and grants for essential community programs.
- Recruited trained, and supervised volunteers, creating a strong network of individuals committed to serving their communities.
Administrative Assistant and Teachers Aide
Kid's Kingdom Preschool
03.2010 - 07.2017
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency
- Scheduled and confirmed appointments for entire management team
- Increased meeting efficiency by developing meeting agendas
- Handled and processed confidential family information
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Redirected children to encourage safe, positive behaviors
- Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean
- Physically and verbally interacted with children throughout the day
- Made nutritious snacks and meals for 45 children
- Collaborated daily with classroom teachers to keep activities running smoothly
- Monitored children's play activities to verify safety and wellness
- Trained in Epi-Pen and allergic reaction emergency procedures
- Used clear communication and professionalism to develop constructive relationships with families
- Monitored supply and material inventory
- Set up tables, decorations and refreshments for family events
- Sanitized all toys and play areas daily
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Children's Ministry Administrative Assistant
Calvary Chapel RSM
07.2003 - 07.2017
- Designed electronic file systems and maintained electronic and paper files
- Maintained the front desk and reception area in a neat and organized fashion
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Created and organized crafts for classrooms
- Copied and distributed curriculum for classes
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Photopass Photographer
Disneyland Resort
10.2015 - 12.2016
- Capturing Guests' experience at the Disneyland Resort with high-quality photos taken with the latest in digital photography technology
- Proactively approach Guests to offer photo opportunities
- Inform Guests of the variety of Photo Imaging services available
- Take and fulfill orders
- General cleaning, stocking items and keeping inventory
Nanny
12.2011 - 07.2014
- Look after children not yet of school going age in terms of dressing and bathing
- Cook age appropriate meals and assist in feeding them
- Prepare formula for babies and infants and feed them
- Wash and sterilize baby bottles
- Provide CPR or First Aid in case of emergency
- Discipline children and oversee their behavior
- Prepare children of school going age for school
- Encourage social interaction and providing stimulating learning environments
- Teach social graces and table manners
- Supervise children's activities and accompany them to activities
- Place children down for naps
- Play indoor and outdoor games with children
- Change diaper and help potty train children at the appropriate age
- Administer medicines to children on instruction
- Perform light housekeeping activities such as dusting and cleaning
- Tidy play areas and put away toys
- Lead educational activities such as reading
- Wash dishes and do children's laundry
- Run family errands such as grocery shopping and bills payment
Attractions Host
Disneyland Resort
10.2013 - 03.2014
- Operating attractions while providing a safe and enjoyable experience for Guests and Cast
- Dispatching ride vehicles, also safely loading and unloading Guests
- Providing direction to evacuate rides
- Reciting memorized spiels to large groups
- Multitasking and solving problems quickly
- Answering questions and being responsive to special requests
- Assisting with Entertainment Parade Guest Control
Attraction Host
Disneyland Resort
10.2008 - 04.2010
- Operating attractions while providing a safe and enjoyable experience for Guests and Cast
- Dispatching ride vehicles, also safely loading and unloading Guests
- Providing direction to evacuate rides
- Reciting memorized spiels to large groups
- Multitasking and solving problems quickly
- Answering questions and being responsive to special requests
- Assisting with Entertainment Parade Guest Control
Education
Associate of Science - Early Childhood Education
Orange Coast College
Costa Mesa, CA06-2025
Cosmetology -
Lake Forest Beauty School
Lake Forest, CAHigh School Diploma -
Providence Christian School
Mission Viejo, CA12.2012
Skills
- Strong organizational skills
- Multi-Task Management
- Customer Service
- Time management
- Social media and networks
- Dependable
- Self-motivated
- Dedicated team player
- Friendly
- Patience and tolerance
- Pedestrian safety
- Vigilance and alertness
- Route planning
- Children's first aid trained
- Dependability
- Child safety
- Reporting procedures
- Teamwork
- Teamwork and collaboration
- Multitasking Abilities
- Active listening
- Attention to detail
- Problem-solving abilities
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
School Crossing Guard
All City Management
01.2019 - 12.2022
Cashier
Target
07.2017 - 09.2019
Photopass Photographer
Disneyland Resort
10.2015 - 12.2016
Community Service Manager
Calvary Chapel RSM
01.2015 - 07.2019
Attractions Host
Disneyland Resort
10.2013 - 03.2014
Nanny
12.2011 - 07.2014
Administrative Assistant and Teachers Aide
Kid's Kingdom Preschool
03.2010 - 07.2017
Attraction Host
Disneyland Resort
10.2008 - 04.2010
Children's Ministry Administrative Assistant
Calvary Chapel RSM
07.2003 - 07.2017
Cosmetology -
Lake Forest Beauty School
High School Diploma -
Providence Christian School
Associate of Science - Early Childhood Education
Orange Coast College
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