Amber Clark
Lexington,KY
Summary
Highly-motivated & professional employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Tech Reception Sr/Trainer
CSL Plasma
Lexington, KY
10.2023 - Current
- Follow standard operating procedures ( SOP's)
- Customer Service
- Assisting qualified donors in completing the screening process & screening procedures.
- Educating new donors on the screening process, health screening tests performed, donation fees, center policies, proper nutrition, etc, answer any questions the donors might have professionally.
- Answering the telephone and assisting in providing appropriate information to the caller.
- Conducts daily calibration of equipment and resolves calibration out of specification issues according to the SOP's.
- Provide guidance and technical training about processes and procedures to reception technicians and other staff as required.
- Maintains clean efficient work environment & ensures sufficient operating supplies and forms as needed.
Tech Reception
CSL Plasma
Lexington, Kentucky
12.2022 - Current
- Follow standard operating procedures ( SOP's)
- Customer Service
- Assisting qualified donors in completing the screening process & screening procedures.
- Educating new donors on the screening process, health screening tests performed, donation fees, center policies, proper nutrition, etc, answer any questions the donors might have professionally.
- Answering the telephone and assisting in providing appropriate information to the caller.
- Conducts daily calibration of equipment and resolves calibration out of specification issues according to the SOP's.
- Maintains clean efficient work environment & ensures sufficient operating supplies and forms as needed.
Cashier
Athenian Gardens
Lexington, Kentucky
07.2022 - 12.2022
- Customer Service
- Answering the phones to assist with customers
- Fast paced environment
- Handling & managing money & deposits.
- Following food & health regulations.
- Stocking
- Cleaning
Steering Wheel Operator
IPC Systems
Georgetown, Kentucky
06.2020 - 06.2022
- Follow standard operating procedures
- Following steering wheel operations for each wheel.
- Keeping work area clean
- Keeping combines & skids organized
- cross training in other areas
Lead Teacher
The Centenary School
Lexington, Kentucky
09.2018 - 02.2020
- Keep classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported student learning objectives through personalized and small group assistance.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Partnered with teacher to plan and implement lessons following school's curriculum goals, objectives, and philosophies.
- Helped teachers recognize learning issues students faced and recommended solutions.
- Assisted lead teachers with lesson plan creation and materials development.
- Attended training courses.
- Reviewed lesson material with students individually or in small groups
- Documented student progress and communicated with parents to keep informed.
Lead Teacher
Bethel Early Learning Center
Nicholasville, Kentucky
03.2013 - 09.2018
- Keep classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported student learning objectives through personalized and small group assistance.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Partnered with teacher to plan and implement lessons following school's curriculum goals, objectives, and philosophies.
- Helped teachers recognize learning issues students faced and recommended solutions.
- Assisted lead teachers with lesson plan creation and materials development.
- Attended training courses.
- Reviewed lesson material with students individually or in small groups
- Documented student progress and communicated with parents to keep informed.
Education
CDA (teaching Credential) -
BCTC
Lexington,Ky04-2018
GED -
Georgetown Elementary
Georgetown,Ky02-2013
Skills
- Strong work ethic
- Reliable
- Creativity & Problem Solving
- Fast Learner
- Can work in a fast paced environment & under pressure
Timeline
Tech Reception Sr/Trainer
CSL Plasma
10.2023 - Current
Tech Reception
CSL Plasma
12.2022 - Current
Cashier
Athenian Gardens
07.2022 - 12.2022
Steering Wheel Operator
IPC Systems
06.2020 - 06.2022
Lead Teacher
The Centenary School
09.2018 - 02.2020
Lead Teacher
Bethel Early Learning Center
03.2013 - 09.2018
CDA (teaching Credential) -
BCTC
GED -
Georgetown Elementary