Results-driven Case Manager with proven skills in care coordination, client relationship management, and HIPAA compliance. Committed to developing personalized care plans that enhance client well-being and ensure quality service delivery.
Overview
11
11
years of professional experience
Work History
Case ManagerII/ Care Coordinator
Green Country Behavioral Health Services
Muskogee, Oklahoma
09.2025 - Current
Assessed client needs to develop personalized care plans.
Coordinated services among healthcare providers and community resources to ensure comprehensive client care.
Monitored client progress and adjusted treatment plans as necessary.
Documented case notes accurately in electronic health record systems.
Provided crisis intervention and support during emergency situations.
Educated clients on behavioral health resources and services to enhance their understanding and access to support.
Coordinated counseling efforts with mental health professionals, doctors, nurses and social workers.
Attended court hearings as a representative of the agency when necessary.
Supported patients while monitoring and evaluating care plan effectiveness.
Provided guidance and counseling to individuals struggling with addiction or depression.
Participated in team meetings regarding case management strategies and outcomes assessment.
Assessed risk factors associated with suicide attempts or self-harm behaviors among clients.
Advised family members about available resources for providing support to their loved ones with mental illness.
Monitored client progress through assessments and interviews, adjusting care plans to align with evolving needs.
Facilitated group therapy sessions to help clients develop social skills and support networks.
Coordinated referrals to other community-based programs such as housing or employment services.
Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
Gathered and researched information about community mental health needs or resources used in conjunction with therapy.
Maintained accurate client records in accordance with agency policies and procedures.
Provided case management services to ensure the delivery of quality care.
7th Grade ELA/Reading/Geography Teacher
Sadler Arts Academy
Muskogee, Oklahoma
07.2022 - 08.2025
Developed engaging lesson plans on geographic concepts and cultural studies.
Facilitated classroom discussions that deepened student understanding of geography topics.
Implemented interactive activities to promote student participation and collaboration.
Assessed student progress through quizzes, projects, and informal evaluations.
Promoted cultural awareness by introducing students to diverse regional dialects and customs.
Conducted research projects with students on global climate change issues.
Developed and implemented creative lesson plans to teach physical geography concepts.
Facilitated and moderated hands-on classroom activities and discussions.
Evaluated students' classwork and provided constructive feedback to improve writing skills.
Child Welfare Specialist II
OKDHS
Muskogee, Oklahoma
06.2019 - 06.2022
Assessed client needs and developed individualized service plans.
Conducted home visits to assess child safety and well-being, addressing any immediate concerns.
Collaborated with community agencies to coordinate resources for families.
Facilitated family meetings to collaboratively address concerns and develop actionable solutions.
Advocate on behalf of children during court proceedings or other legal proceedings related to custody issues or parental rights.
Assisted foster parents in understanding their roles and responsibilities while caring for children placed into their care.
Identified and addressed potential barriers affecting family capacity to provide a safe environment for children.
Participated in regular team meetings with colleagues to review cases and develop strategies for successful outcomes.
Director of Food and Nutrition
OPAA! Food Management
Chesterfield, MO
08.2017 - 05.2019
Managed daily food service operations in schools and community programs to ensure quality and compliance.
Developed and implemented nutrition programs aligned with dietary guidelines.
Collaborated with chefs to create balanced and appealing meal plans.
Trained staff on food safety practices and nutrition education techniques.
Conducted regular audits of kitchen operations for compliance with health regulations.
Collaborated with parents and community leaders to enhance awareness and support for healthy eating initiatives.
Developed tailored menus adhering to dietary guidelines for patients with special diets or allergies, ensuring nutritional needs were met.
Oversaw food preparation, production and presentation according to quality standards.
Nutritionist/Director of Nutritional Services
Dogwood Creek Assisted Living
Muskogee, Oklahoma
08.2015 - 04.2017
Assessed patient's lifestyle habits, dietary intake and preferences in order to develop personalized nutrition plans.
Evaluated client dietary needs and created personalized meal plans.
Provided ongoing support and guidance to clients on dietary changes.
Guided clients and caregivers in following recommended food guidelines for balanced diets by suggesting various wholesome foods and meals.
Researched current nutrition trends to inform and improve service offerings.
Trained new staff on nutrition best practices and protocols to ensure consistent service.
Developed and oversaw the preparation of specialized diets.
Education
Bachelor of Science - Dietetics Nutritional Science
Northeastern State University
Tahlequah, OK
08.2015
Skills
Case management
Care coordination
EHR documentation
HIPAA compliance
Client relationship management
Empathy and compassion
Timeline
Case ManagerII/ Care Coordinator
Green Country Behavioral Health Services
09.2025 - Current
7th Grade ELA/Reading/Geography Teacher
Sadler Arts Academy
07.2022 - 08.2025
Child Welfare Specialist II
OKDHS
06.2019 - 06.2022
Director of Food and Nutrition
OPAA! Food Management
08.2017 - 05.2019
Nutritionist/Director of Nutritional Services
Dogwood Creek Assisted Living
08.2015 - 04.2017
Bachelor of Science - Dietetics Nutritional Science
Care Coordinator/Case Manager at Southeast Alaska Regional Health ConsortiumCare Coordinator/Case Manager at Southeast Alaska Regional Health Consortium