Amber Clevenger
Dublin,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Bakery Manager
Nothing Bundt Cakes
04.2023 - 03.2024
- Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Assistant Bakery Manager
Nothing Bundt Cakes
12.2021 - 04.2023
- Implemented creative merchandising strategies to attract customers and drive impulse purchases within the bakery department.
- Provided ongoing training and development opportunities for team members, fostering a culture of continuous learning and improvement.
- Maintained a clean and organized workspace, adhering to food safety regulations and company standards at all times.
- Resolved customer complaints promptly and professionally.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
Guest Service Representative
Nothing Bundt Cakes
07.2021 - 12.2021
- Enhanced guest satisfaction by providing exceptional customer service.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Collaborated with team members to maintain a clean, well-stocked store environment.
Department Supervisor
Kohl's
03.2019 - 06.2021
- Enhanced department efficiency by streamlining processes and implementing new strategies.
- Mentored coworkers to develop their skills, increasing overall productivity and team performance.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
- Maintained clean, organized workspaces for optimal functionality and employee safety.
Flex Associate
Kohl's
04.2017 - 03.2019
- Enhanced customer satisfaction by providing efficient and accurate information on products.
- Assisted in maintaining a clean and organized store environment, promoting a positive shopping experience.
- Collaborated with team members to efficiently complete tasks and meet daily goals, resulting in increased productivity.
- Provided excellent customer service by promptly addressing inquiries and resolving issues effectively.
- Processed transactions swiftly and accurately, maintaining a high level of efficiency at the cash register.
Education
Associate of Arts - Liberal Arts And General Studies
Sinclair Community College
Dayton, OH05.2021
Skills
- POS System Operation
- Business Management
- Inventory Management
- Cash Drawer Reconciliation
- Time Management
- Effective Communication
- Problem Anticipation and Resolution
Timeline
Bakery Manager
Nothing Bundt Cakes
04.2023 - 03.2024
Assistant Bakery Manager
Nothing Bundt Cakes
12.2021 - 04.2023
Guest Service Representative
Nothing Bundt Cakes
07.2021 - 12.2021
Department Supervisor
Kohl's
03.2019 - 06.2021
Flex Associate
Kohl's
04.2017 - 03.2019
Associate of Arts - Liberal Arts And General Studies
Sinclair Community College