Summary
Work History
Education
Skills
Accomplishments
Timeline
Overview
SalesAssociate

Amber Collins

Lead Sales Associate
Ellijay,GA

Summary

Motivated individual with experience in customer service and childcare. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Work History

Lead Sales Associate

Dollar General Store
Ellijay, GA
01.2023 - Current
  • Provide exceptional customer service to foster client loyalty and satisfaction.
  • Answer customer questions about products and services, help locate merchandise, and promote key items.
  • Oversee night activities, delegate tasks to other associates, and ensure efficient execution of all nightly responsibilities.
  • Effectively manage cash transactions, diligently resolve any customer concerns or issues, and meticulously prepare nightly deposits to ensure accurate financial records.
  • Recognized for exceptional performance and swiftly promoted to the positions of Key Holder and Lead Sales Associate within a few months, showcasing strong leadership skills, outstanding sales acumen, and a proven ability to exceed expectations.
  • Train, coach, and mentor new sales associates for maximum performance

Student Intern

Gilmer High School
Ellijay, GA
08.2022 - Current
  • Assisted in organizing and facilitating chemistry labs, ensuring smooth operations and providing support to students in a classroom setting.
  • Provided individualized assistance to students, helping them overcome misunderstandings and grasp challenging concepts in the subject matter.
  • Gained operational knowledge and supported departmental needs.

KidZone Volunteer

The Orchard Church
Ellijay, GA
03.2022 - Current
  • Currently, I serve one to two services every Sunday, with each service lasting approximately an hour and a half. Additionally, I attend a third service.
  • I work with children ranging from nursery age to 5th grade, providing care, support, and facilitating age-appropriate activities.

Candy Girl

Hillcrest Orchards
Ellijay, GA
09.2022 - 11.2022
  • Consistently greeted each customer with a warm smile, fostering a positive and welcoming atmosphere
  • Increased customer engagement and drove sales by skillfully crafting candied apples in front of a window display, captivating passersby and drawing them into the store with an irresistible visual and aromatic appeal
  • Managed a diverse inventory of apples, including regular visits to the freezer to replenish stock levels when needed, ensuring a continuous supply of fresh ingredients for crafting delicious candied apples and meeting customer demand effectively.

Hostess

Cajun Depot
Ellijay, GA
10.2020 - 12.2020
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Answered customer questions about hours, seating, and menu information.

Takeout Runner

Cartecay River Experience
Ellijay, GA
07.2020 - 08.2020
  • Efficiently facilitated a smooth transition for tubers and kayakers as they disembarked from the water onto land, ensuring safety and orderliness throughout the process.
  • Vigilantly monitored the area and promptly retrieved any stray tubes or equipment, ensuring a safe and organized environment for tubers and kayakers.
  • Effectively managed a chaotic environment by providing clear instructions and guiding customers to both designated bus lines and appropriate equipment storage areas, ensuring a streamlined and organized boarding process.

Crew Member

Wendys Restaurant
Ellijay, GA
06.2019 - 12.2019
  • Greeted customers with a warm and friendly smile, fostering a welcoming and positive atmosphere that left a lasting impression.
  • Handled front counter duties, maintained dining room cleanliness, operated the drive-thru, and performed dishwashing tasks as needed.

Education

Gilmer High School
Ellijay, GA
08.2019 - Current

Skills

    Efficient under pressure

Good with children

Public speaking

Relationship building

Adaptability

Spanish Speaking and Interpretation

Cash Handling

Accomplishments

  • Honor Graduate with Distinction
  • Spanish Department Award

Timeline

Lead Sales Associate

Dollar General Store
01.2023 - Current

Candy Girl

Hillcrest Orchards
09.2022 - 11.2022

Student Intern

Gilmer High School
08.2022 - Current

KidZone Volunteer

The Orchard Church
03.2022 - Current

Hostess

Cajun Depot
10.2020 - 12.2020

Takeout Runner

Cartecay River Experience
07.2020 - 08.2020

Gilmer High School
08.2019 - Current

Crew Member

Wendys Restaurant
06.2019 - 12.2019

Overview

4
4
years of professional experience
4
4
years of post-secondary education

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Amber CollinsLead Sales Associate