Alyssa Rodriguez
Riverside,CA
Summary
Highly experienced, hardworking, and passionate individual with the ability to overcome all challenges and adapt to any situation with an enthusiastic smile. Well-versed in money-handling, customer care, and creating meaningful experiences for customers in a fast-paced environment while meeting quotas. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist/Sales Associate
909 Clippers Barbershop
12.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Skating Carhop
Sonic Drive-In
06.2022 - 08.2024
- Answered guest questions and promoted special products, cultivating warm relationships with regulars to ensure customer satisfaction.
- Provided accurate change and order receipts promptly when processing and completing customers' cash transactions.
- Managed time efficiently in order to complete all tasks within deadlines and communicated with management and associates to set and exceed sales and store satisfaction goals.
- Demonstrated excellent problem-solving skills when faced with unexpected challenges or obstacles during shifts.
- Contributed to a positive atmosphere by demonstrating an upbeat attitude and strong work ethic.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Assisted in training new employees on proper skating techniques, safety protocols, and customer service best practices.
Education
Associate of Arts - Elementary Teacher Education
Riverside City College
Riverside, CA05.2025
Skills
- Customer Service
- Teamwork and flexibility
- Reliability
- Strong Work Ethic
- Cleaning
- Cash Handling
- Efficient under pressure
- Organization
- Multitasking
Certification
- Typing Certificate, 2023, 61 WPM
- California Food Card Handler, 2023
Timeline
Receptionist/Sales Associate
909 Clippers Barbershop
12.2022 - Current
Skating Carhop
Sonic Drive-In
06.2022 - 08.2024
- Typing Certificate, 2023, 61 WPM
- California Food Card Handler, 2023
Associate of Arts - Elementary Teacher Education
Riverside City College
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