Amber Copas
Ackerman,MS
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring relevant work experience to your team.
Overview
13
13
years of professional experience
Work History
Patient Access Specialist/Medical Assistant
NMMC CANCER CENTER, HEMATOLOGY AND ONCOLOGY
2019.11 - 2022.06
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Office Assistant
Hewlett Manufacturing Inc
2017.09 - 2019.11
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Factory worker
Hewlett Manufacturing Inc, MS
2013.10 - 2016.03
- Carefully packaged finished products and prepared for shipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Loaded and unloaded parts on production line to establish smooth operations.
Baby Sitter
Self-employeed
2009.01 - 2013.10
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
Certification - Medical Assisting
Med Lab Training Center
Mississippi2022
Certification - Pharmacy Technology
East Central Community College
Mississippi2011
GED -
East Central Community College
Mississippi2009
Skills
- Office Administration
- Inventory
- Customer service
- EMR Systems
- Clerical and Filing Support
- Insurance verification
- Phone and Email Etiquette
- Medical Terminology
- Website Management
- Accounts Payable and Accounts Receivable
- Routing Lab Results
Timeline
Patient Access Specialist/Medical Assistant
NMMC CANCER CENTER, HEMATOLOGY AND ONCOLOGY
2019.11 - 2022.06
Office Assistant
Hewlett Manufacturing Inc
2017.09 - 2019.11
Factory worker
Hewlett Manufacturing Inc, MS
2013.10 - 2016.03
Baby Sitter
Self-employeed
2009.01 - 2013.10
Certification - Medical Assisting
Med Lab Training Center
Certification - Pharmacy Technology
East Central Community College
GED -
East Central Community College
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