Amber Cory
Bend,OR
Summary
Dynamic and detail-oriented accounts receivable and office administrator with a proven track record in managing financial processes and enhancing operational efficiency for a leading roofing company. Skilled in maintaining accurate records, facilitating smooth transactions, and fostering strong client relationships. Passionate about delivering exceptional service and contributing to team success! Ready to leverage my expertise to drive financial excellence and support organizational growth.
Professional client management expert with solid experience in fostering strong client relationships and driving business growth. Known for strategic approach, adaptability, and effective collaboration within teams to achieve results. Skilled in client communication, project management, and solving complex problems, ensuring client satisfaction and loyalty. Dependable and responsive to evolving business needs, delivering consistent value and outcomes.
Overview
18
18
years of professional experience
Work History
Client Manager
Talent Launch
Bend, OR
02.2024 - 05.2026
- Led client onboarding processes, ensuring smooth transitions and enhanced customer satisfaction.
- Developed tailored solutions to meet client needs, fostering strong relationships and trust.
- Managed cross-functional teams to deliver projects on time and within scope.
- Analyzed client feedback to identify areas for service improvement, driving continuous enhancement initiatives.
- Trained and mentored junior staff, promoting knowledge sharing and team development.
- Cultivated strong relationships with clients to enhance satisfaction and retention.
- Developed and implemented onboarding programs to enhance new hire integration.
- Collaborated with cross-functional teams to streamline training processes and materials.
Office Administrator/Accounts Receivable
Best Choice Roofing
Clarksville
09.2021 - 02.2024
- Coordinated office operations to streamline administrative processes.
- Managed scheduling for staff meetings and client appointments efficiently.
- Maintained accurate records of incoming and outgoing correspondence.
- Oversaw inventory management, ensuring adequate supplies for daily operations.
- Trained new staff on office procedures and administrative software tools.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Oversaw accounts receivable processes, ensuring timely invoicing and collections.
- Led cross-functional teams to streamline billing procedures and improve cash flow.
- Streamlined invoice processing workflows, enhancing accuracy and reducing processing time.
- Led monthly reconciliation of accounts payable, ensuring compliance with financial regulations.
Military Police
US army
01.2017 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Foreman/Supervisor
Timerwolf Tree and Lawn Service
Winchester, KY
04.2008 - 03.2017
- Led team in executing tree removal and landscaping projects with a focus on safety and efficiency.
- Trained and mentored new employees on equipment operation and best practices in lawn care.
- Coordinated daily workflows, ensuring timely completion of service requests while maintaining quality standards.
- Managed inventory of tools and materials, optimizing resource allocation for various job sites.
- Conducted regular safety inspections to adhere to industry regulations and promote workplace safety culture.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Education
Associate of Science - Criminal Justice
Southern New Hampshire University
New Hampshire 03.2026
High School Diploma -
Kingston High School
Kingston01.2013
Skills
- Leadership
- Microsoft 365
- Insurance Management and Aftercare
- Accounts Receivable
- Employee Onboarding
- Scheduling
- Administrative Operations
- QuickBooks (Software)
- Client services
- Team oversight
- Strategy development
- Financial acumen
Languages
English
Timeline
Client Manager
Talent Launch
02.2024 - 05.2026
Office Administrator/Accounts Receivable
Best Choice Roofing
09.2021 - 02.2024
Military Police
US army
01.2017 - 05.2022
Foreman/Supervisor
Timerwolf Tree and Lawn Service
04.2008 - 03.2017
Associate of Science - Criminal Justice
Southern New Hampshire University
High School Diploma -
Kingston High School