Amber Courter
Melbourne,IA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Over ten years experience in Orthopedics. Skilled in patient-oriented care, procedure scheduling, casting, suture removal, and dressing changes.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
Certified Medical Asssistant
UnityPoint Health Marshalltown
2011.11 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications and immunizations.
Bank Teller
Great Western Bank
2010.03 - 2011.11
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Guest Services
Holiday Inn Express Hotel
2006.09 - 2011.11
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Trained staff to provide excellent customer service, apply best practices and comply with procedures.
Education
Iowa Valley Community College - Marshalltown Community College
Marshalltown, IA 2010.06 - 2011.05
Skills
HIPAA Compliance
Medical Terminology
Specimens collection and processing
Patient Scheduling
Immunization Administration
Reliable team player
Phlebotomy
CPR
Procedure Assistance
Patient-focused care
Casting
Timeline
Certified Medical Asssistant
UnityPoint Health Marshalltown
2011.11 - Current
Iowa Valley Community College - Marshalltown Community College
2010.06 - 2011.05
Bank Teller
Great Western Bank
2010.03 - 2011.11
Guest Services
Holiday Inn Express Hotel
2006.09 - 2011.11
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