Amber Coward
NOV Grant Prideco
Brenham,USA
1
Certification
22
years of professional experience
Ambitious and self-motivated in anything I do. I stride to do my best and make sure everyone is happy. I am also trustworthy focused on honoring company ethics and preserving confidentiality.
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Customer Service/Logistics
7 Years 4 Months- I set up all the trucks that bring material in and out of the facility along with communication with all customers. I also scan every BOL and file them. I handle the customer inventory reports and send them to the customer every month. I talk one on one with the customers to ensure all of their needs are met.
Administrative Assistant
3 Years- I was in charge of accounts payable. I worked on QuickBooks to insure that everything was up to date entered receipts and made sure the bills were paid. I also input invoices into QuickBooks and billed them out. I answered the phones and dispatched the appropriate tow truck to calls. We kept up with maintenance logs to be sure the trucks were kept up with and all the appropriate paperwork were in them. I released vehicles and make sure all the appropriate paperwork was in the files for the state. I talked to insurance and officers about the vehicles.
- Managed scheduling and calendar coordination for executive leadership, optimizing time management.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Dispatcher
1 Year 8 Months- I worked on TCIC/NCIC to search people, vehicles and articles for officers, input information into calls, answered 911 calls giving them information, instructions and keeping them calm till help reached them while dispatching the correct person to the address. I also answered non-emergency calls and transferring them to the correct places. Also enter missing persons, CTs, and missing/stolen items into the state and us wide database. We were also responsible to make sure the officers, firefighter, and ems crew were safe wherever they were. I filed paperwork and checked background on people being called in for jury duty.
Owner
3 Years 9 Months- I left work to take care of my dad, who had a stroke. After we got him better I got pregnant with my twins and had a hard pregnancy so I stayed home. I now take care of my children and parents, I help them with school work, take them along with my mom to doctor appointments.
- I also handle all the paperwork for my husbands consulting job. I scan in receipts and documents needed for taxes and send them to our CPA, and file them in our filing system, along with pay all of the bills.
Nursing assistant
5 Years 2 Months- I started off working in medical records. I would print out the tickets, get the right charts for the right tickets and take them to the appropriate place, along with filing papers into the right section of the charts.
- When I moved up to nursing I was in charge of checking patients in, which included doing vital signs, got a medication list, and the reason they were being seen that day. I would also answer the phones, take messages for the doctor, and fax referrals, and prescriptions. I was also in charge of inputting information into IMM Track to keep up with children's immunizations.
Owner
10 Months- I kept up with all the children's information along with when they were at my daycare and when they played. I came up with educational games and crafts for the children. I also cooked, cleaned, and made sure they were taken care of and were safe.
Secretary
11 Months- I scanned and imported tax information for our clients around the world and sometimes had to send them to our satellite offices across seas. I would put them in files and keep the files nice and neat.
Education
License
High School Diploma
High School Diploma
Skills
Customer relations
HIPPA
Bookkeeping
Fast Learner
Friendly
positive attitude
Teamwork and collaboration
Problem-solving
Multitasking
Certification
Driver's License
Timeline
Customer Service/Logistics
NOV Grant Prideco
03.2019 - CurrentRead More
Administrative Assistant
Arens Services
02.2016 - 02.2019Read More
Dispatcher
Washington County Communications
01.2015 - 09.2016Read More
Owner
Stay
04.2011 - 01.2015Read More
Nursing assistant
Brenham Clinic
02.2006 - 04.2011Read More
Owner
Amber's Little Angel's
04.2005 - 02.2006Read More
Secretary
Schultz Tax
02.2004 - 01.2005Read More
Brenham High School
High School Diploma
Read More
Blinn College
Read More
TEEX Fire School
Read More
Texas A&M Public Safety Telecommunicator
License
Read More
Brenham High School
High School Diploma
Read More
Additional Information
- Authorized to work in the US for any employer
- Skills
- Fast Learner Multitasker
- Highly Dependable Great under pressure
- Excellent Attention to Details Bookkeeping
- HIPPA compliance Customer relations
- Customer-oriented